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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,336 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,336 reviews

March 29, 2023

Yet again i am very pleased with my experience at Mark Christopher. Time and time again the guys over at this dealership continue to surpass my expectations. Took my truck in for some minor service got me More

by ramoncast261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo(service) Travis(electrical Tech)
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Mar 31, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 29, 2023

The staff was very helpful in getting my wife and me the right vehicle for our needs. More

by kkelly11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee, Edgar I,
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Mar 31, 2023 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 29, 2023

I enjoy there customer service they was able to get my oil changed within an hour so I didn't have to spend morning waiting thank you. More

by Kellyperry358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 29, 2023

Saved me a few bucks. Would recommend to friends and relatives.Will work with them again More

by lloydmiyashiro8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Mar 31, 2023 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 29, 2023

I was shopping around for a 2500 Denali and got my best price at Mark Christopher travelled from San Diego to purchase it and will always keep going back to them. Awesome staff and very friendly. More

by isolano3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
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Mar 31, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 29, 2023

It’s unfortunate that most there lied and made promises that were not fulfilled. Jeff Rizza sent a generic message expressing phony regard but did not contact me. I’ve replied to his email twice however he More

by jess22310
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerry Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharron
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Mar 31, 2023 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you've detailed. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Apr 07, 2023 -

jess22310 responded

So I wanted to wait a week before responding and give Loyd Beardsley (General Manager) time to reach out. As with Jeff Rizzi (Service Director). The initial email was generic and most likely automated. I did not give Mark Christopher Cadillac a good review on any surveys and after several weeks, I stand by my initial evaluation. Mark Christopher Cadillac employees lied to my wife and I and our concerns were NEVER addressed. Instead we have been completely ignored. We will never return to Mark Christopher for anything and I would caution potential buyers to beware.

March 29, 2023

Took 5 hours for a oil change and the person that helped us didn't really care I'm going to go a another deal because of this More

by VERONA.ROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Mar 31, 2023 -

Mark Christopher Auto Center responded

Verona, I appreciate you sharing the feedback regarding your recent oil change. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 29, 2023

Friendly and knowledgeable service rep. Vehicle was in in out as promised. Pleasure doing business. More

by Michael Evans St.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Mar 31, 2023 -

Mark Christopher Auto Center responded

Michael, thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 28, 2023

Staff was attentive knowledgeable and friendly. I will be back to purchase my next vehicle More

by jeffrey.housel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
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Mar 29, 2023 -

Mark Christopher Auto Center responded

Jeffrey, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 27, 2023

The best dealership to purchase a new car this is my 5th vehicle with them. Thank you More

by TORYKB24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Mark Christopher Auto Center responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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