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Mark Christopher Auto Center

Ontario, CA

4.6
10,334 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,334 reviews

March 06, 2023

Always very professional and have you in and out in a timely manner. Never have any problems. More

by l.castillo.92411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 08, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 06, 2023

The service I received was courteous, professional and prompt. I was completely satisfied. I will bring my vehicle back for service. More

by Stevieb34u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Mar 08, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 06, 2023

Mario was very nice, and answered all my questions. All support staff were helpful, and seemed honest and forthright. More

by brad.parti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano
Mar 08, 2023 -

Mark Christopher Auto Center responded

Brad, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 06, 2023

The entire process was so smooth, hassle free! Great customer service, everything was absolutely perfect! More

by Christine28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano, Jett Palos
Mar 08, 2023 -

Mark Christopher Auto Center responded

Christine, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 06, 2023

I was told that my time there would be 2- 2. 5 hours and I ended up being there for 6 hours. More

by Tyrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray
Mar 08, 2023 -

Mark Christopher Auto Center responded

Tyrone, our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 06, 2023

Great work on my truck , the service I received from Julie es excepcional, excellent thank youJulie is always good to know that my vehicles are in great heands More

by josemoralestrucking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Mar 08, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2023

Great sales department. All around good experience, would return if I need a car in the future More

by Armandofranco996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gil Gonzalez, Angel Madrigal
Mar 07, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 05, 2023

This was my first time using this service center. I'm glad to say it was a good experience. I usually dread going to the dealerships because so many are just plan dishonest. Mark Chris did what the More

by G02J0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Mar 07, 2023 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 04, 2023

Worst experience with Chevy dealership ever! Made an appointment a week in advance to have my car looked at, appointment time was 9:40am I arrived on time in the rain with my 3yr old son! The gu More

by 1raredoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 07, 2023 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 04, 2023

The service department was very good, knowledgeable in the requirements of my vehicle. The service manager was extremely helpful and they finished the work very promptly. More

by ralphlehotsky
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo Injian, Matt Torres
Mar 07, 2023 -

Mark Christopher Auto Center responded

I appreciate your review and am glad to hear that our service team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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