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Mark Christopher Auto Center

Ontario, CA

4.6
10,334 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,334 reviews

March 04, 2023

I was very pleased with Ray , service advisor. He took good care of my service More

by DCARTER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Mar 07, 2023 -

Mark Christopher Auto Center responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 04, 2023

I love this car dealerships such a cool atmosphere . . everyone is so nice and helpful More

by chavezb130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres, Anthony Garrido
Mar 07, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 03, 2023

Exceptional Excellent customer service especially Luis Very helpful and answered all questions Very good on explaining all the details More

by Rosa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Mar 07, 2023 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 03, 2023

Always a pleasant and quick experience with all of there employees ..Keep up the great service More

by FPEREZ83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 07, 2023 -

Mark Christopher Auto Center responded

Thank you so much! It was truly a pleasure to have you as a customer, so I am happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 03, 2023

I really appreciated the service from Jett Palos. He was very helpful throughout the process of purchasing our truck. I don’t think I would have bought the vehicle there if he had not been so helpful More

by PMORAIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jett Palos
Mar 06, 2023 -

Mark Christopher Auto Center responded

Hello, and thank you for choosing Mark Christopher Auto Center for your automotive needs. We strive to exceed the expectations of our customers and it seems that this time we didn’t earn a 5-star rating. I'd be grateful to hear more about your experience so we can strengthen this area of our customer service. Please contact me at your earliest convenience to discuss how we can resolve any sales or service issues you may have experienced. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 03, 2023

Avo is a professional and I will not deal with anyone else. I really felt like he cared about my issue and had exceptional follow up. With that said, I will not use Mt. View anymore. There is no comparis More

by GERRIT.BECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo
Mar 06, 2023 -

Mark Christopher Auto Center responded

Gerrit, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 03, 2023

Overall it was good. They don’t really stand out when it comes to customer service. I feel like they can improve by simply greeting the customers as they arrive and letti More

by torresesmeralda24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 07, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience. If you ever need anything in the future or wish to discuss your experience further, please don't hesitate to contact me. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 03, 2023

Great customer service and communication. They explained everything clearly and handled my service timely to ensure satisfaction. More

by califgurl1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 07, 2023 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 03, 2023

The work was done quickly and the service advisor worked hard to keep me informed More

by wvanderlinde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Mar 07, 2023 -

Mark Christopher Auto Center responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 02, 2023

So happy the Cadillac service is back open. Fast and efficient. My guy made my visit very pleasant. More

by AMYBELL1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
Mar 06, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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