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Mark Christopher Auto Center

Ontario, CA

4.5
10,075 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,075 reviews

December 30, 2022

Sam, the Director of Finance is a rock star! Exceptional customer service and follow through. More

by Neel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Madrigal
Jan 04, 2023 -

Mark Christopher Auto Center responded

Thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 30, 2022

Julie was great. Kept me informed through the entire car repair process. Didn’t make any promises she couldn’t keep. Repairs to my Yukon were great, price was steep, More

by jobber220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Jan 04, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Mark Christopher Auto Center team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 30, 2022

Very nice to work with. Alex was excellent and informative with our check ride the day of delivery. More

by carlkirnon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Mark Christopher Auto Center responded

I appreciate the kind words. I look forward to seeing you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 30, 2022

Very efficient process to buy a car. ... had a great time buying my new car More

by markandersonsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, DAS Admin, Anthony Garrido
Jan 04, 2023 -

Mark Christopher Auto Center responded

Congratulations on your new car! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 30, 2022

Great dealership. I had an excellent experience with my recent vehicle purchase, and also with follow up service involving installation of addition features on my new More

by chris4754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon in Pre Owned. , Matt Torres
Jan 04, 2023 -

Mark Christopher Auto Center responded

I am pleased to learn that you enjoyed your car buying experience with us! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 29, 2022

All the staff was a pleasure to work with and Edgar Inchaurregui are salesman was really helpful we enjoyed the experience of buying are new Tahoe. More

by scottwalsten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Inchaurregui
Jan 03, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 29, 2022

Easy and quick check in, very smooth process overall. Very happy with the experience overall. More

by jenniferinwaikiki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 03, 2023 -

Mark Christopher Auto Center responded

Thank you for your great review! I am glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2022

Excellant team fast service good price got us what we want ray and Armando and the closer that we didn't get his name very nice More

by avitkhoury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Khoury
Jan 03, 2023 -

Mark Christopher Auto Center responded

I am so glad to read that you had such a positive experience at our dealership! I can't wait to see you again soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Jan 03, 2023 -

avitkhoury responded

Thank you

December 29, 2022

Armando is awesome. From 1 to 10, I give him an 11. Albert just got this job so, no comment. Sam, was very aggressive to me. He insisted why I don't want the extended wa More

by ELVIRACERDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabby,, DAS Admin
Jan 03, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 28, 2022

JT the fleet manager was great. Stayed in touch when I called with any questions. More

by similock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J. Trimble
Dec 30, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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