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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,199 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,199 reviews

December 09, 2022

It feels as if I’m in a VIP Club when I bring my car in for service. More

by TinaMGreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Peters
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Dec 13, 2022 -

Mark Christopher Auto Center responded

Hi Tina, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Dec 13, 2022 -

TinaMGreen responded

You are welcome!

December 09, 2022

I drove over 20 mi to do my service on my Escalade they are very professional and honest More

by VIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nabo
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Dec 13, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 09, 2022

Took care of all the issues I had in an easy and open dialogue about my vehicle. More

by joneobgd2nt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino and Joel
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Dec 13, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 09, 2022

Walked-in for my safety recalls(4). My car was received fast and was able to get it back the next day. More

by TJFGALANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
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Dec 13, 2022 -

Mark Christopher Auto Center responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 09, 2022

Mark Christopher chevy is my go to place for maintenance on my truck. Fast service, friendly customer service More

by Ymelissa08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
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Dec 13, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 08, 2022

Really liked the dealership everyone was friendly and had a great experience. I would definitely recommend and do business again More

by Lsaivichit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Garrido
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Dec 12, 2022 -

Mark Christopher Auto Center responded

Thank you so much for leaving this awesome review of our dealership! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 08, 2022

Lack of communication, was not informed on heated steering being delayed call me if you have any questions thank you More

by Mary Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
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Dec 08, 2022 -

Mary Ann responded

We weren’t told that the missing parts for Heated streering wheel were not going to be Installed and that we would have to come back

December 08, 2022

Great customer service. Ask for Alex. I told him what I was looking for and he took me to the exact car that we described to him. Had everything we were looking for in a car More

by edloulopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Mark Christopher Auto Center responded

Thank you so much for sharing your car shopping experience with us! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 06, 2022

My RV was towed there by AAA as it broke down and they were the only one that was close that works on RV’s. Nobu was great at keeping me informed every step of the way. The downside was just waiting on pa More

by Abonez50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
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Dec 06, 2022 -

Abonez50 responded

Nobu is great to deal with and is on it when communicating. Took longer than expected due to having to order parts and waiting for them. Also gave me a discount which was about 8% was hoping for 10% to 15% for the length it time and having to wait another 4hrs at pick up, because my fuel gauge was not working only to find out the mechanic crossed the wires. Overall not a bad or great experience but a good experience.

December 06, 2022

Every time I come here Julie is the best and always takes care of my repairs within a timely manner More

by WAVOLEVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Report | Print
Dec 08, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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