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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,204 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,204 reviews

November 26, 2022

Thank you for finding my perfect car. I love it. Thank you, Joel Rodriguez for all your help. More

by deavila4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2022 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 26, 2022

Excellent and honest salespeople. Azalar and Greg were both helpful, knowledgeable, and professional. I would highly recommend this dealer to purchase a vehicle. More

by Al Khan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Azalar was so excellent 5 stars.
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Nov 29, 2022 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 26, 2022

I felt that Mr. Peter was informative and helpful. Time of service was reasonable. Requested to have my tires check when I brought my car in but was surprise to see More

by remand-survey0s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Peter - Service Dept.
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Nov 29, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 25, 2022

Well my car is still with the same problem this will be the 3rd time taking it in and I paid almost 3000 dollars and still not fixed so upset More

by Ramonafelipe13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ceasar luna
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Nov 29, 2022 -

Mark Christopher Auto Center responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 25, 2022

Awesome company . Easy to work with. No gimmicks and gave me a refreshing view of dealerships More

by jordanetennant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave - 5 stars
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Nov 29, 2022 -

Mark Christopher Auto Center responded

Thank you so much for leaving this awesome review of our dealership! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 25, 2022

Always great friendly service. They have the best choice for servicing all the vehicles in my family. More

by lorettah5301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Nov 29, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this wonderful review about our service department. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 24, 2022

I was lied to about the time it would take to get an oil change. It took 3 hours for an oil change and also my car is vibrating now when drive over 60 mph. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Nov 29, 2022 -

Mark Christopher Auto Center responded

Daniel, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 24, 2022

Took 4 hours for oil change and recall fix. . was told 1 1/2 hours when I checked in More

by kimbmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of names
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Nov 29, 2022 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 24, 2022

Quick and easy service registration. Very friendly staff. Mr. Dino went above and beyond to stay late to deliver my car. More

by balaramp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino
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Nov 29, 2022 -

Mark Christopher Auto Center responded

Your kind words mean a lot to us! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 24, 2022

Worst experience I’ve ever had. Brought you a running truck for diagnostic check on a battery draw and left on a tow truck with my entire electrical system down. They didn’t even ge More

by Anthony Kikuchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nabu
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Nov 29, 2022 -

Mark Christopher Auto Center responded

Anthony, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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