Mark Christopher Auto Center

Reason for the 4 rating. Was never informed about my multipoint vehicle inspection results. I had to request when I picked up the car on Saturday. Had to wait for inspection Was never informed about my multipoint vehicle inspection results. I had to request when I picked up the car on Saturday. Had to wait for inspection report after they brought me my car. More

Great service by Luis Casquete great guy and very professional we will return to see him for our next vehicle professional we will return to see him for our next vehicle More

I drive from Corona to experience amazing service. Ray is always great to work with. Ray is always great to work with. More

Mario was a professional selling me the car we were back-and-forth about making a deal into finally we got one i will definitely recommend mario.. back-and-forth about making a deal into finally we got one i will definitely recommend mario.. More

Kudos to Mark Christopher. I thought my 2017 Silverado 2500 HD needed a transmission. Got a price from dealer before bringing it down, kinda to prepare myself. Dropped off for I thought my 2017 Silverado 2500 HD needed a transmission. Got a price from dealer before bringing it down, kinda to prepare myself. Dropped off for the inspection. On my paperwork was the price for tranny replacement I called about if needed. Next day got the call, an honest call - sir you don’t need a transmission. Just change the filter, everything is good. They could have said need to replace and I would have agreed. Thank you for the honesty, getting rarer out there. A very great full customer. Jim More

Any time I have worked with Nobu I get quick responses in regards to any issues with my vehicle. He has always kept me above and beyond updated with any issues or concerns and goes out of his way to try to m regards to any issues with my vehicle. He has always kept me above and beyond updated with any issues or concerns and goes out of his way to try to make things a little easier and hassle free when dropping off my vehicle. More

Thank you very much for all your help and to let you know that I always get the best service from my service advisor . Best guy ever that I always get the best service from my service advisor . Best guy ever More

Jerry was amazing easy to work with. 100% recommend going with JERRY. He’s the best 100% recommend going with JERRY. He’s the best More

Poor communication! I arrived at 7:00am and left after noon with no work being done on my car. I specifically asked that my car not be washed as I had it washed the da I arrived at 7:00am and left after noon with no work being done on my car. I specifically asked that my car not be washed as I had it washed the day before. I had to go to the cashier to ask what was taking so long after a two hour wait to put the car back together! Only then was I told my car would be ready soon. Another hour and a half,.. nothing! Now I’m pretty angry! Finally get told my car is ready, the paperwork and wait for them to pull my car around. Half hour I’m still waiting! Service Advisor comes out to tell me they had to order a part for the airbag that had been recalled. Shouldn’t I have been made aware that the part wasn’t available? I could’ve come back another day since that wasn’t even what I brought the car in for! Finally get the paperwork to leave. They tell me to wait outside and they will pull my car around. Another half hour, no car! Service Advisor comes out to go check on it and returns to tell me they are washing it! After I specifically asked them not to! It was after noon by the time I was able to drive away, frustrated and angry. Never going back there again! More

Warranty issue. Resolved quickly with maximum communication. Always appreciate this dealership and their sense of urgency. Resolved quickly with maximum communication. Always appreciate this dealership and their sense of urgency. More