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Mark Christopher Auto Center
Ontario, CA
10,083 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,083 reviews
July 24, 2022
Very pleased with the service adviser and service director but not so much with the outcome from the technician Trouble with the DEF system was not resolved so I have to wait for it to fail again director but not so much with the outcome from the technician Trouble with the DEF system was not resolved so I have to wait for it to fail again More
by jesse
Verified CustomerEmployees Worked With
Cesar
July 24, 2022
Didn’t have food in the vending machine and I was a little hungry that’s all little hungry that’s all More
by Josh
July 24, 2022
Came in for an oil change for my Buick. Pleased with the service and my experience. Pleased with the service and my experience. More
by Supert
July 23, 2022
Went in for an oil change, came out with my Rim scratched, and did not reset my maintenance light. They returned my truck without telling me anything about it. I contacted management and actual tec scratched, and did not reset my maintenance light. They returned my truck without telling me anything about it. I contacted management and actual tech that serviced my vehicle. They did confirmed that “some of the scracthes were done by them” I was told by service tech that his manager would contact me when he made a decision. After almost 4 weeks I contacted the manager and apologized for the delay. “it slipped through the cracks” Oil light reset is not a big deal..I can do myself. I was bothered by the scratches on my rim. Manager said he would send me to a rim repair specialist. Rim would get repaired. I asked for a new rim and he insisted in taking the truck to the rim specialist and Rim would look like nothing happened. I would like to post pictures. Rim was repaired, but you can tell were it was repaired and that was my concern. I want a new rim Mark christopher. Your team was dishonest in my opinion. They returned my truck with damages. You guys do an inspection before and it looks like u guys dont do one after service is completed. Unless you guys tried to see if Customer wouldn’t notice. Needless to say…I will not be returning here for anything. Thanks for damaging my vehicle. More
by ART
July 23, 2022
Easy to get in, Ray the Service Writer was awesome, very helpful, communication was great. helpful, communication was great. More
by Garciarod
July 23, 2022
I always come back here to purchase or Lease very satisfied. Johnny is the best satisfied. Johnny is the best More
by PINILLOSN
Employees Worked With
July 23, 2022
The service department is very kind, helpful, and honest. My appointment was at 7:30 am and they told me my car would be ready in about an hour and a half, which it was. Their prices are so reasonable and My appointment was at 7:30 am and they told me my car would be ready in about an hour and a half, which it was. Their prices are so reasonable and a lot let expensive from other oil stop places. I will definitely come back More
by Trconsulting
Employees Worked With
Cesar
