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Mark Christopher Auto Center

Ontario, CA

4.5
10,103 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,103 reviews

June 30, 2022

Very friendly service and very knowledgeable associates, happy to help when needed slow to return vehicle. More

by tommy_bennett65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 05, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2022

Always good service. I sent my son for me and was surprised the tire rotation was not included in the oil change service. I bought my tires at America's Tire and would h More

by TerriV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 05, 2022 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2022

Poor communication on when vehicle was ready. No ride offered while most Cadillac dealerships offer loaner, vehicle pickup, or at least an Uber ride. Nothing here. Once I went to pick up vehic More

by Alphafivebravo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 01, 2022 -

Mark Christopher Auto Center responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2022

Great service. . I will definitely come back great sales men ngood service .. I will refer more ppl ur way More

by cervantezmaunel934
Recommend Dealer
Yes
Employees Worked With
Jt and Ceaser
Jun 30, 2022 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2022

Cesar was very helpful and patient with us. We got their right around closing time and he was able to send us home with our new truck. More

by jechumacero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar
Jul 01, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 29, 2022

Fast, excellent service and very efficient. Serviceman Ray Peters was very nice and very attentive to my needs and concerns with my vehicle More

by gm3030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jul 01, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 28, 2022

At Mark Christopher I found fantastic and attentive customer service given through each and every level of the car buying process. I experienced amazing transparency and updates about my car despite pu More

by Gentry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano, Tony Catalano
Jun 29, 2022 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 28, 2022

The car buying process at the dealership was speedy and efficient. For the vehicle I purchased, I found many more features on my own than the salesperson explained. He could use some polishing. No real foc More

by YourTechsNeedTraining
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sheridan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this 5-star review. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 28, 2022

I went in, asked about a lease plan and was given all the information needed. I came out out of there with a new car. Jett was very friendly and attentive to detail. More

by RICARDOJCHAPARRO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jett Palos
Jun 30, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 28, 2022

Jason Ho found the car we were looking for! He has amazing customer service and made the whole car buying experience wonderful! I would definitely buy any of my cars from Mark Christopher Chevy More

by DEANO97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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