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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,089 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,089 reviews

March 31, 2022

Cesar went above and beyond to assist with our GMC Canyon. Scheduling the appointment was easy and I was able to get in quick. Thank you! More

by shanfeld33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
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Apr 04, 2022 -

Mark Christopher Auto Center responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 31, 2022

Service was great. Wasn't pleased about the amount of time. Short staffed, , I'm assuming. More

by Cruze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
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Apr 04, 2022 -

Mark Christopher Auto Center responded

Thanks for your great review, Cruze. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 31, 2022

Service coordinator disappeared on me, it took almost two months to get parts, the only reason I gave two stars was because finally Julie got the ball rolling for me you guys are lucky to have her! More

by Joey.ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie, Matt Torres
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Apr 01, 2022 -

Mark Christopher Auto Center responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 31, 2022

Caesar did a great job. I was in and out quickly. I will be back on the next oil change. Might be interested in pricing for having fog lights installed by the dealer. More

by T.RISCH69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Apr 04, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 30, 2022

Very efficient and friendly they got my truck back to me fast and looks great! More

by seviercella2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo, Matt Torres
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Apr 01, 2022 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 30, 2022

Nice people good service short time and friendly people a like came to my service at this center More

by rosauraaviles15
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedar, Matt Torres
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Apr 01, 2022 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 30, 2022

This has been the best buying experience hands down. Highly recommend working with Dave and Greg. They made the experience pleasant and are not pushy at all. More

by ESERVICE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
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Apr 01, 2022 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 30, 2022

Grate customer service willinrest toserve ether customer great customer customer accommodating you withwhat you need oust all the top 🔝 customer service More

by BIVENSDAVID
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
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Apr 01, 2022 -

Mark Christopher Auto Center responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 30, 2022

Good service from Eric. He always makes me feel welcome and takes care of me. More

by 1sassygrandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Silva from service.
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Apr 01, 2022 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 30, 2022

Great service: the wait to get your vehicle after it’s serviced needs to be address Immediately More

by gnla45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Report | Print
Apr 01, 2022 -

Mark Christopher Auto Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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