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Mark Christopher Auto Center

Ontario, CA

4.6
10,207 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,207 reviews

January 27, 2022

Avo was great helpful and communicative helped me with what was needed and got my vehicle fixed and back to me I will continue to bring my vehicle to Mark Christoper More

by nhowell25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Jan 28, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2022

Jackie is the best! She makes a process so easy and keeps me updated on my service. I really appreciate her and will keep coming back thanks to Jackie. More

by TERESA.GAFFANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Jan 31, 2022 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2022

Taking my Truck for service and set an appointment which was very easy and service was finished before time given. I would definitely go back to Mark Christopher Auto Center from now on!! Thanks!! More

by woods.timothy5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Jan 31, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2022

I got stuck in California after attending a funeral. I took my vehicle in without an appointment. They found the problem quickly and I was on my way in a few hours and have not had a problem since. More

by davis.dawnandrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Jan 27, 2022 -

davis.dawnandrea responded

Yep it's me

Jan 31, 2022 -

Mark Christopher Auto Center responded

Davis, thank you for your kind words about our team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Jan 31, 2022 -

davis.dawnandrea responded

It was my pleasure

January 27, 2022

Muy buen servicio, la persona que me atendio me trato muy bien, muy amable y explico bien todo More

by FERCHO.OCHOA.TORRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar no recuerdo el last name
Jan 31, 2022 -

Mark Christopher Auto Center responded

¡No podemos agradecerle lo suficiente por escribir esta increíble evaluacion para nuestro concesionario! Trabajamos duro para asegurarnos que nuestros clientes tengan una experiencia increíble. Fue un placer ayudarle y esperamos la oportunidad de trabajar con usted muy pronto. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2022

Alex Sarabia and his team were Amazing in assisting me with my new car purchase! I'm so happy and definitely recommending Mark Christopher Chevrolet!!! More

by MSNEESY007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Mark Christopher Auto Center responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Alex and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 26, 2022

Customer service was great. Fast turnaround time. Good customer lounge area. Good selection of snacks More

by Getintheboat71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 28, 2022 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 26, 2022

Ray was an excellent service provider. Very professional. He answered all my questions and was very supportive. More

by ROBERT.WHALE912
Recommend Dealer
Yes
Employees Worked With
Ray
Jan 27, 2022 -

Mark Christopher Auto Center responded

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience enjoyable. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 26, 2022

I love Mark Christopher Chevrolet dealer in Ontario California they are the best they were very polite treated treated me with highly respect I would recommend Christopher to everyone that I know they More

by Judy BARRE 82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Frank Villalobos, Kyle Carey, Matt Torres
Jan 27, 2022 -

Mark Christopher Auto Center responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 26, 2022

Took my car in for a recall to replace the tire jack. After 45 days I called and asked if my jack ever came in. The said Yes. I bought the car in just to swap out the old car jack for the new car jack. More

by mkcdtl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Jan 28, 2022 -

Mark Christopher Auto Center responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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