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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,204 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,204 reviews

January 20, 2022

I had a great experience. Service advisor Avo Injian was courteous, friendly and professional. Avo kept me informed. More

by tnoriega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Report | Print
Jan 21, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 19, 2022

3 issues I had on truck and only 1 was fixed. Was told they can't figure out one issue because it wasn't happening during the 2 weeks it was in shop and as soon as I took it home the issue suddenly appear More

by ZBARKER78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
Report | Print
Jan 24, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 19, 2022

Service writer quick and efficient . In and out in a timely fashion. 25 minute wait to get my car after I paid. Must be staff shortage More

by POINTERM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacket Colskey
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Jan 24, 2022 -

Mark Christopher Auto Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 19, 2022

Work done on truck took longer than expected. My truck was returned with grease on the arm rest and I found some hardware that probably belongs to something they took apart. Not happy with the service at More

by Oscartc07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu
Report | Print
Jan 24, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide us with this feedback. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the services we offer. However, it appears the impression you were left with following your visit to our dealership is not up to our standards. We would appreciate the opportunity to turn this experience around. Please contact me directly whenever you have a moment so we can discuss your visit together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 19, 2022

The service was delayed, but my Service Advisor did an excellent job keeping me informed More

by da1muse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Report | Print
Jan 20, 2022 -

Mark Christopher Auto Center responded

Hi, thank you so much for the positive review! If you have any further needs or questions, please give us a call. We're always happy to help! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 19, 2022

Jett and Johnny are the best sales people I have had. They are very helpful More

by Jenniferyeahlol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2022 -

Mark Christopher Auto Center responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 18, 2022

Mark Christopher Auto Center has always been a blessing.. great service. Not only with the car but with with personal accommodations. More

by JMEL.A.CARTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakie
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Jan 20, 2022 -

Mark Christopher Auto Center responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 18, 2022

The salesman Angel was awesome very courteous, friendly, Knowledgeable. Made the buying process easy to complete. More

by GOMEZRAMS13
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Jan 20, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 17, 2022

Great service had new motor put in treated me with great respect. Also was able to get in for an earlier appointment. More

by Halen813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Report | Print
Jan 19, 2022 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 17, 2022

Service attitude is very good, but also patient, work very careful, very professional service Like the service environment More

by Eva wan
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Carey
Report | Print
Jan 19, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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