
Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Thte lady who was assigned to help me was fantastic. The repairs were great. The pick up was not as smooth. Cashiers could be more helpful after payment with directions to find the vehicle. There were o repairs were great. The pick up was not as smooth. Cashiers could be more helpful after payment with directions to find the vehicle. There were over fifteen cars in checkin line and a bit confusing. My truck is huge and the employee yelled loud enough so I heard him over by the showroom. Just a few words about improvements but all went really great. More
I usually wait at the dealership while my car is getting serviced, the service team at Mark Christopher is pretty quick, and I still have time to continue with my errands safely. And the waiting area is com serviced, the service team at Mark Christopher is pretty quick, and I still have time to continue with my errands safely. And the waiting area is comfortable rather inside or outside. With the service dept. working expeditiously the waiting area is never crowded and I feel safe to interact with service reps during the pandemic and not have to be concerned about anyone in my personal space. I also love that the dealership is close to my home, if there is traffic I can still get there in a decent time. More
Service has really improved over the last few visits since they added new service writters. since they added new service writters. More
Good service and good work am happy to go there . An good workers also to . So good workers also to . So good More
My 2021 chev Silverado 3500 HD was sitting there for 9 days. I took it on Monday for couple issues 1) speed sensor 2) Tire pressure monitors not working, I told them if they could not get them to work days. I took it on Monday for couple issues 1) speed sensor 2) Tire pressure monitors not working, I told them if they could not get them to work I wanted all six replaced. 3) rear view camera not working I sat in the customer waiting area for two days from 8 AMto 5 PM at what point I was told they were going to over night the speed sensor but it might take 5 days to get it . I I kept calling with no returned call from the service advisor. So after 9 days I picked it up and the only thing that was done was the speed sensor. Nothing else on the list was done. So the day I picked it up was raining and I sat outside waiting for someone to bring my truck. After 30 minutes waiting I walked inside asking what is taking so long. I still had to wait additional 25 minutes for my truck More
7am appointment. It took them 1 hour to check a “Check Engine” light I informed them on the phone it was probably a faulty thermostat, and “tire pressure” indicator. The car was returned to the lot parkin Engine” light I informed them on the phone it was probably a faulty thermostat, and “tire pressure” indicator. The car was returned to the lot parking space at 8:05 after 3 more hours the car sat and after 3 personal check-ins they informed me that it is the thermostat, it is on back order, and they will call me when it comes in!!!!! When I returned to my car the check engine light is still illuminated as well as the tire pressure indicator. Can you please let me know what they did????? More
I’ve come twice for service. Both times check in was an absolute disaster. It took well over half an hour to even be acknowledged then even longer to officially be checked in. I came in for a sensor issu absolute disaster. It took well over half an hour to even be acknowledged then even longer to officially be checked in. I came in for a sensor issue. The next time I restarted the car the sensor was having the same issue so my problem wasn’t fixed More