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Mark Christopher Auto Center

Ontario, CA

4.6
10,203 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,203 reviews

January 16, 2022

Gerald was great. Understanding, patient and very honest. Did not try to sell us something we didn't want Ike the other dealerships we went to did. Very easy transaction and we are satisfied. Thank you Geral More

by DAYNACORONA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry L., Gerald Waters
Jan 19, 2022 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 16, 2022

The Sales dep, was very professional, friendly, especially sales person José Luis Jiménez I bought my 6th vehicle and will be coming back More

by CALAVPLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José Luis Jimenez , Mike Cagey
Jan 19, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 16, 2022

Hi, I bought my car there and really like it. I never had a problem with anyone before. But things have changed. First nobody answers the phone. The operator answer at first but when you are transferring to More

by marylyn6633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Jan 19, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 16, 2022

Great customer service Nobu and Ray took care of my needs! I wouldn't take my Escalade anywhere else. More

by Harriet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jan 19, 2022 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 16, 2022

Everyone was so sweet in helping me with my car. They made sure I had a great car to drive while they were working on mine and were great at letting me know what was going on. Wouldn’t take my car anywhe More

by Ames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember the name of the guy who took care of my car specifically but he was so sweet! , Matt Torres
Jan 16, 2022 -

Ames responded

Thank you for taking great care of my car and making sure everything was perfect (: Like i mentioned, this is the only place I will take my car to get serviced.

January 15, 2022

Great customer service & friendly staff - will recommend… … thanks Nobu for the help & guidance very much More

by TIKIGIN34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jan 19, 2022 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 15, 2022

Nobu, the gentleman that was my contact was top notch but the service it self was not. My truck went in on a Wednesday for a warranty issue with the windshield and I didn’t get my truck back till a week la More

by Chadlatourelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobuyoshi Domon
Jan 18, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide us with this feedback. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the services we offer. However, it appears the impression you were left with following your visit to our dealership is not up to our standards. We would appreciate the opportunity to turn this experience around. Please contact me directly whenever you have a moment so we can discuss your visit together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 15, 2022

Everything that I brought my vehicle in for I was told is not covered under warranty. I was told that the heater was not working due to wires rubbing together not sure why that would not be covered. Also my More

by GCGAMBLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 18, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 15, 2022

Were helpful at getting a new car with our payments at our budget! Very informative and pleasant!😊 More

by DIANAMANCILLA2121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Rubio
Jan 19, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 15, 2022

Nobu has always taken great care of us and our Cadillac here. We feel entirely comfortable with their service and know the job will be done efficiently and competently. More

by jamessuess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
Jan 19, 2022 -

Mark Christopher Auto Center responded

We appreciate your input, James. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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