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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
4.6
11,369 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,369 reviews

June 24, 2022

The wait time was very appropriate but the pick up time was absolutely not acceptable. More

by Jazmin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
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Jun 28, 2022 -

Mark Christopher Auto Center responded

Thank you for this review! I really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 24, 2022

Fast and easy service. Service writer stayed in contact and gave updates as soon as something changed. More

by sam_mora782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Report | Print
Jun 28, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 24, 2022

There's nothing good, they've lied, double charged and wrote a letter of apology to me.. More

by DAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan in service dept ...awesome Guy.. Very helpful And gets things done.
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Jun 28, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 24, 2022

Salesman was very helpful and knowledgeable about the vehicle that I was interested in friendly services More

by JPALOMAREZ95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jett Palos
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Jun 28, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 24, 2022

Did the oil change and kooked at my auto stop feature in 2 hours. Perfect! More

by JMBLEGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Jun 28, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to write such great feedback! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 23, 2022

Thank you for the great deal on the 2022 GMC Sierra Denali. JJ was a great salesman. More

by whizkid355
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 23, 2022

Awesome experience working with Luis! Great company to work with! Will do business with them again. More

by sanquez5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Casquete
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Jun 27, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 23, 2022

They are easy to do business with and provide exceptional customer service. Thank you for your help. More

by ermilouribejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Jun 27, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 23, 2022

I didn’t get to the freeway and my truck was saying to add windshield washer fluid!!! Isn’t topping off fluids part of a oil change? More

by kljenks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Report | Print
Jun 24, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2022

Awesome work. Truck came in with lifter problems and came out driving like new again More

by OROZCO4016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters in service
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Jun 24, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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