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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.4
8,966 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 8,966 reviews

April 22, 2021

I had to come back to the dealer because they forgot to rotate my tires good thing I had mark my tires simple but important More

by Uspillol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Apr 23, 2021 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
April 22, 2021

Excellent service from Johnny Mendoza and the rest of the staff! My new car is amazing! Would definitely go back again! And delivered it to my house More

by tf71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Helpful
April 21, 2021

Excellent customer service, friendly and courteous sales people, no hassle no pressure purchase of 2021 Denali SUV, dealership very modern and clean. Highly recommend this dealership. More

by GRAHAMLIGHT44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey
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Apr 21, 2021 -

Mark Christopher Auto Center responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Helpful
April 21, 2021

Over charge for labor. No courtesy rides. Staff could have been more pleasant. Fontana Chevy dealer has courtesy rides will go there instead of Ontario More

by ReynaOlagues
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Apr 23, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
April 21, 2021

Fast and friendly service. That particular day was a long wait; however , I can see that they were trying to do their best. I have been buying and servicing my cars in this dealer for more than 25 years. More

by tozliv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nobu
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Apr 23, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
April 21, 2021

Great service glad nothing was wrong with my car and the diagnostic fee was waived thank you very much for all your help and guidance More

by SANDYMATT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAS Admin
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Apr 23, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
April 21, 2021

I knew what I wanted, saw a good price online, went in and got my Buick. It was the quickest car purchase I’ve ever made, even with financing. More

by DIVAWANNABE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jason Ho
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Apr 23, 2021 -

Mark Christopher Auto Center responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Helpful
April 20, 2021

Smooth transaction and fair price for my trade. Not happy about paying over MSRP But it appears to be the new normal at this time. More

by YAMR1779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2021 -

Mark Christopher Auto Center responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Helpful
April 20, 2021

Great Service, the Sales Rep was coming to my office and made the paper work process very easy. Its the third car I bought from there meanwhile More

by CONSTANTIN.SCHUETZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2021 -

Mark Christopher Auto Center responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Helpful
April 19, 2021

They are always very friendly and efficient. This Seevice appointment was a little slow but ‘‘twas done well. I would recommend you to people who have a reason for service More

by sisterb2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray in service , Frank Villalobos
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Apr 21, 2021 -

Mark Christopher Auto Center responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
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