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Mark Christopher Auto Center

Ontario, CA

4.4
8,966 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 8,966 reviews

April 18, 2021

Quick and efficient service. I was there for some warranty service and I was in and out within a couple hours. I will be back for sure. More

by elvisfile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 19, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 18, 2021

Service advisor was great! Cashier not so much, it took Service advisor was great! Cashier not so much, it took over 20 mins to have my car brought to me after being serviced, the guys to go retrieve the More

by WILLBRADEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback, Will! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 17, 2021

Mark Christopher took care of all of my needs. They gave me a fair amount for my trade and worked up a great payment for my new Silverado. More

by royolie1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 19, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 17, 2021

Took my Escalade in for service because the transmission was shifting hard. They told me the fluid needed changing. While they were working on it I had them change the engine oil. Now it leaks. Took it back More

by J.J.PAPADAKIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Apr 19, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 17, 2021

Ray was easy to work with. Problem was taken care of quickly. Will definitely be bringing my vehicles back to him in the future. Great communication. More

by mkaspar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
Apr 19, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Mark Christopher Auto Center and we look forward to your continued business! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 17, 2021

Staff was very helpful and friendly , very satisfied with the work .I would definitly recommend this dealer to friebds and family , Julie in service took great care of me More

by Eric1dana2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Apr 19, 2021 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 17, 2021

Was quoted $85 for an oil change and after rushing over after work to make my appointment at 12:00pm and waiting in line, I was told it would be $151 with tire rotation, that’s a $66 difference, and when I More

by Chamblessmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julie
Apr 19, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 17, 2021

For once I didn’t have to wait too long in the service line. Everything was great and my car was serviced in a timely manner. I wish there was a car wash though More

by ahartman07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2021

Service department very professional and Salesperson Sandra Stevens was very nice and easy to deal with. This was the 2nd time in two weeks I brought a Truck in and Ent experience was consistently above More

by Steveh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens
Apr 19, 2021 -

Mark Christopher Auto Center responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Apr 19, 2021 -

Steveh responded

You’re welcome, you all earned it. Thanks

April 16, 2021

Tony is awesome. Super helpful and got me in and out quickly. Super happy with the truck and the service. I will recommend him to my friends More

by Rsimons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Catalano
Apr 19, 2021 -

Mark Christopher Auto Center responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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