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Mark Christopher Auto Center

Ontario, CA

4.6
10,283 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,283 reviews

November 18, 2021

The team was great! Quick and easy service, very helpful representatives and my car works great now! Thanks! More

by Artie065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Nov 22, 2021 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 18, 2021

I went in for a vehicle inspection and to program a key. When my car was ready they told me they couldn’t program the key BUT they still had to charge me for “trying” and the inspection was good except my c More

by Joshy08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie Klosky
Nov 19, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We would like to discuss what you’ve detailed regarding your most recent visit. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact 909-975-3932 at your earliest convenience so we can resolve your concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 18, 2021

outstanding service. the staff are very courteous and professional. took us in unannounced and without an appointment and cheerfully provided oil change and provided prompt service. More

by rsduran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Nov 22, 2021 -

Mark Christopher Auto Center responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 18, 2021

Very high quality work performed. Customer service was really good. The energy level seemed a bit.off though. However it was getting late in the day. More

by Rusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Nov 19, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 18, 2021

Service was great. My oil was changed on time . Diagnosis on my vehicle was good information. After service car was delivered on time. I will recommend to family & friends. More

by mzplat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2021

Friendly and work with their customers to make happen. Geat customer service and understanding we the customers. More

by xruiz77.xr@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis casquete
Nov 18, 2021 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 17, 2021

My car was not repaired. A part needs to be ordered. I had to find a way to work. More

by LUVNTHEBLESSINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2021

Alex treated us incredibly well and made sure that we were comfortable during our buying process. More

by PSAERO32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 17, 2021

Avo Injian is a wonderful service representative. He is always keeping you informed about your vehicle. More

by BBELVEDERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Nov 19, 2021 -

Mark Christopher Auto Center responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2021

The service advisors need to take time and explain things in detail! No matter how busy they are. More

by geegee6740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Nov 19, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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