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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,170 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,170 reviews

October 29, 2021

Easy no pressure sales approach that made me feel confident and comfortable making the right decision More

by DONNYKETELSLEGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano
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Nov 02, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 29, 2021

Ray was very attentive and professional, kept me updated, and provided excellent customer service. Thank you! More

by waterscottcoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
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Nov 02, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 28, 2021

Ray was the best sales man got me the vehicle I wanted and the price I wanted thank you Ray and the team More

by MOOKZ520
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
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Nov 01, 2021 -

Mark Christopher Auto Center responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Ray and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 28, 2021

Friendly personal clean no hot coffee Clean bathrooms Friendly personal clean no hot coffee Clean bathrooms not noisy nice car Great service on car More

by JAOPAC69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Matt Torres
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Oct 29, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 28, 2021

What is the point of having an appointment for an oil change when it takes three hours for the job to be completed. More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario
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Nov 09, 2021 -

Mark Christopher Auto Center responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 28, 2021

My Overall experience Was good, waiting time was short, they went over what was done More

by EVIEHGARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
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Nov 01, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review!We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 28, 2021

Very smooth transaction, I got exactly what I wanted, even better. Great customer service and clean environment. More

by Adrianarosa18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2021 -

Mark Christopher Auto Center responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 28, 2021

This place kept my truck for a month and didn’t even look at it. If I find that this place billed me for something I will probably sue. More

by QHasson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray was a joke. Service Manager does not take or return calls. Worst professionalism I’ve ever experienced in auto service.
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Nov 09, 2021 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 27, 2021

Gilbert Sanchez literally went out of his way to make sure my leasing documents were correct. He contacted me immediately, arranged to meet with me at my house and he was right on time. He provided excel More

by raul.pena27@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Sanchez
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Oct 29, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 27, 2021

Dealership is OK One for an oil change and the neighbor changed oil Finally I had to go back for them to put oil in it More

by GEOHERNADEZ51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not on here
Report | Print
Nov 09, 2021 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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