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Mark Christopher Auto Center
Ontario, CA
10,439 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,439 reviews
Verified Customer
December 03, 2021
Excellent customer service. Repairs made in a timely manner. I love my new batteries for my Bolt! manner. I love my new batteries for my Bolt! More
by DAISYLOU312
December 03, 2021
No one ever answers the phone for the service department, so scheduling a service appointment is such a hassle. The phone goes to someone at the front desk every time you try to reach the service department so scheduling a service appointment is such a hassle. The phone goes to someone at the front desk every time you try to reach the service department and they’re unable to help with scheduling. Actually getting someone on the phone in order to schedule a service appointment is frustrating, takes way too long, and almost feels like a waste of time. It makes you want to drive to a whole other dealership, and I live down the street from Mark Christopher. If that doesn’t illustrate a realistic & constant frustration with the scheduling side, then I don’t know what will. I’ve even gone out of my way to drive to Riverside for the simple fact that they answer their phones, help with scheduling and then send text/email confirmations with the date and time. I hope someone reads this and takes it seriously. More
by M.linares23
Employees Worked With
Not sure who I worked with
December 03, 2021
fast, efficient and cordial. If my vehicle was inspected, fixed and returned in a timely manner inspected, fixed and returned in a timely manner More
by WALTER17
December 03, 2021
Great service . Nice employees parts department. Super Helpful . Thanks ps. Shipping department help out a lot thanks Helpful . Thanks ps. Shipping department help out a lot thanks More
by 63CLASSICCHEVYPICKUP
December 03, 2021
I was pretty disappointed and pretty dissatisfied with the service I got, 3 1/2 wait for just for an oil change and I had an appointment, even people that got there after me left before me that's what ma the service I got, 3 1/2 wait for just for an oil change and I had an appointment, even people that got there after me left before me that's what made it even worse cause I was told no more than an hour wait... More
by Cesar
Employees Worked With
Young guy didn't get his name but Dario made my appointment
December 03, 2021
Was told my multiple services would take all day. It was done within 4 hours or so, THANKS!!! Really appreciate the speedy service. done within 4 hours or so, THANKS!!! Really appreciate the speedy service. More
by BLEAKCA
December 02, 2021
They offered me 6% interest claiming that the financial came back like that. My rate was 3%. They wanted to pocket the difference at my expense. And they even photoshopped the report and modified it with t came back like that. My rate was 3%. They wanted to pocket the difference at my expense. And they even photoshopped the report and modified it with the 6%. By their mistake I saw the original report in the computer that showed 3% and called them out. I felt like someone was trying to put their hands into my pockets. Crooks More
by Adam
Employees Worked With
December 02, 2021
Knowledgeable service consultant, very helpful. I have been to this dealership for quite sometime for service on my car, and am satisfied with the job that they have done. been to this dealership for quite sometime for service on my car, and am satisfied with the job that they have done. More
by Edlou55
