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Mark Christopher Auto Center
Ontario, CA
10,206 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,206 reviews
Verified Customer
October 09, 2021
Made appointment 2 days before drop off/ they Didn’t call after 4 hrs as promised and didn’t touch the car after 8 hours when I show up at dealer. I had to make another appointment for 4 days later. No loane after 4 hrs as promised and didn’t touch the car after 8 hours when I show up at dealer. I had to make another appointment for 4 days later. No loaner was offer. Basically they don’t honor no warranty on year old Escalade. Let’s see how it goes with 2nd appointment. More
by MIKEDASHTI2009
Employees Worked With
Eric
October 09, 2021
Unorganized, no accountability. On the day I was there it appeared busy but that is no excuse for the lack of professionalism I witnessed. Paperwork was all fabricated. appeared busy but that is no excuse for the lack of professionalism I witnessed. Paperwork was all fabricated. More
by Jim H
October 09, 2021
I received excellent service!! Once I dropped off my vehicle it was taken care of in the best way! Eric spent a large amount of time in contacting my warranty company to ensure the repairs could be done vehicle it was taken care of in the best way! Eric spent a large amount of time in contacting my warranty company to ensure the repairs could be done and paid for accordingly! As I stated, I received excellent service! Thank you! More
by Michelle
October 09, 2021
Mark Christopher is always good and honest and I would recommend them to anyone who is looking for good reliable service recommend them to anyone who is looking for good reliable service More
by Jfreeman26
October 09, 2021
Had a 7 AM appointment for first service on my corvette and replacing a bushing on the removable hardtop. It took until closing time, 5:00 PM to get my car back. I was disappointed to find out a recall i and replacing a bushing on the removable hardtop. It took until closing time, 5:00 PM to get my car back. I was disappointed to find out a recall item to replace the lift system reservoir cap was not done. I also found my car was filthy from the greasy hand prints on the top the passenger side door and the “A” pillar. I hate to say it but this dealership did not show much care for my expensive car. Not sure I’ll bring it back for service. More
by Macerda.apple
Employees Worked With
Julia (don’t have her last name)
October 09, 2021
It was an excellent experience, Mr. Ray Peters was courteous, efficient and respectful. Thank you. courteous, efficient and respectful. Thank you. More
by moyajohnny
Employees Worked With
October 09, 2021
Thank you Mark Christopher, I’ve been coming to this dealership for 7-yrs. nothing has changed - the service is still excellent. New people still great service. customer for as long as I have my veh dealership for 7-yrs. nothing has changed - the service is still excellent. New people still great service. customer for as long as I have my vehicle. More
by Clownin_u2
Employees Worked With
Matt Torres
