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Mark Christopher Auto Center

Ontario, CA

4.6
10,246 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,246 reviews

April 29, 2021

Fast service, great price, they honored coupons that were mailed to me. Truck feels really smooth, miss the car washes but it is understandable at this time More

by Ymelissa08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Apr 30, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 29, 2021

Great experience, Alex was very helpful and informative. He made the whole thing enjoyable and as detailed and personalized as possible. The pictures and the video at the end were great too. More

by HANNAHNANSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 29, 2021

Ozzy was a pleasure to work with while negotiating a deal that worked for both of us. I will recommended Ozzy to family and friends when looking for a vehicle. More

by JASON B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Mark Christopher Auto Center responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Ozzy and the rest of the Mark Christopher Auto Center team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 29, 2021

Long wait bad customer service in the parts center the person that helped out in service was ok nothing wrong but when I asked a question with cashiers and parts they were goofing off and not paying atten More

by anguianomariana1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Matt Torres
Apr 30, 2021 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 28, 2021

Great service! Above and beyond what I expected when I came in for an emergency recall that was required before I could register my truck. More

by ENGINEERING3D_SERVICES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens
Apr 30, 2021 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 28, 2021

I was happy to be able to drop the car Monday and get it back on Tuesday.. I have a new battery and the car works fine now.. More

by cmathteacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Apr 30, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 28, 2021

Great service, friendly staff and I would buy from them again. Great deals and prices. Financial services was great they we work with you over all I’m satisfied More

by MRS.JAE98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Click
Apr 28, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 28, 2021

Joel Rodriguez our salesman was very professional, helpful, understanding and patient. Great customer experience! The sales team made it an easy process. Everyone was very friendly. More

by Caty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez 5 stars
Apr 28, 2021 -

Mark Christopher Auto Center responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 28, 2021

They work was done quickly abs effectively. The service department went above and beyond to help with all components of the services received. Thank you More

by JOSEPHSINGLEY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian, Matt Torres
Apr 30, 2021 -

Mark Christopher Auto Center responded

Joseph, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 28, 2021

Place is great customer service was amazing Only thing I would have to say is the fact that that place charges 155 for diagnosis and then on top of it they charge you whatever service you’re getting done I More

by mll46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 28, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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