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Mark Christopher Auto Center

Ontario, CA

4.5
10,109 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,109 reviews

January 27, 2021

I take my Caddy to Mark Christopher Cadillac and Nobu Damon is my Service Advisor. He is the BEST. I can’t say enough about his service. I have dealt with various Service Advisor if Nobu was off and they More

by Take 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
Jan 29, 2021 -

Mark Christopher Auto Center responded

Thank you for writing about your visit with us! I am happy to hear that Nobu was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2021

Great job. Thank you Cesar- very helpful & informative. Purchase GMC. Test drive simple. Felt very comfortable. Easy and smooth paperwork process. Fast and quick paperwork. More

by RNSORONEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar , Mike Cagey, Gerald Waters
Jan 29, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 27, 2021

It was nice to not have to wait to long. They always are polite. I have been taking my car to Mark Christopher Chevrolet since I owned it. More

by Fourwann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Mark Christopher Auto Center responded

We appreciate your kind words about our service team. Thank you for choosing Mark Christopher Auto Center for your vehicle needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 26, 2021

Horrible wait time over priced keys and charging me $150 alone for labor alone are you guys smoked out? Worst possible day ever at mark Christopher More

by Roscoegoddess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 27, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 26, 2021

Great, but extremely crowded. I had an appointment and I had to get back to work. My appointment was at 12 and I left at 2:30 . Wait time too long! Everyone very friendly though. More

by lindsaymmatlack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Matt Torres
Jan 27, 2021 -

Mark Christopher Auto Center responded

Thank you for the feedback, Lindsay! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 26, 2021

I really appreciate the time and effort Frank put into finding me a great truck I like this dealership. They always come through for me More

by GERBERMA46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos
Jan 27, 2021 -

Mark Christopher Auto Center responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Frank was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 26, 2021

Ray has always gone the extra mile whenever I need to get service done on my Terrain he always has a smile on his face . More

by johnsargent8081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Jan 27, 2021 -

Mark Christopher Auto Center responded

Thanks for your outstanding review, John! I'm very happy to hear that Ray was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 26, 2021

I have gone to this dealership from the time I bought my car here (with the help of Gerald Waters) through to every service visit I needed. Everyone has always been so professional and very friendly to me. More

by Karen B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Service Department
Jan 27, 2021 -

Mark Christopher Auto Center responded

Karen, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Mark Christopher Auto Center for your vehicle needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 25, 2021

Julie was great, she kept me informed all through my service...We have purchased 4 vehicles from Mark Christopher and we love their service department.... More

by 2CHRISRIVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Jan 27, 2021 -

Mark Christopher Auto Center responded

Hi Chris, and thanks for the great feedback! We're very happy that Julie was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 25, 2021

Very friendly and helpful. I was treated very well and informed of the problem with my vehicle. My vehicle was ready as promised. I was very happy with the outcome. More

by MARJERAMIREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
Jan 27, 2021 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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