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Mark Christopher Auto Center

Ontario, CA

4.6
10,884 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,884 reviews

June 12, 2021

Juan was very helpful. The waiting area was really comfortable, with the coffee, vending machines, and HGTV!. We were very happy with our experience. Thank you! More

by NIKOMIE98
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan, Matt Torres
Jun 14, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 12, 2021

Everything was good at the dealership Ray was friendly everybody was friendly I’m very satisfied thank youEverything was great until you force me to write a certain amount of words I don’t understand that More

by 1000 markymark
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 14, 2021 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 12, 2021

I feel the service center runs very well. Your employees all work well together and they get the job done. I’ll be back on Monday for a recall, And I feel it’ll be another good day, I think you for your ser More

by DIAMONDDAN53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Jun 14, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 12, 2021

I would give 0 stars if I could . I Had a horrible experience, the service advisor Jackie never answered the phone they never gave me updates on my car . I went to pick up my car and it wasn’t ready More

by TANIA_PARTIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
Jun 14, 2021 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

June 12, 2021

this time service for an oil change was less than an hour, so glad i did not have to wait longer. I have never had a problem at this dealership More

by IVALEETEXAS.123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 14, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 11, 2021

I was able to make a service appointment the day before for an oil change which was helpful. All the safety protocols were taken, the only thing is that the cleaning solutions used to clean the waiting ar More

by TUPPERANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Jun 14, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 11, 2021

Frank has helped get our company vehicles, it has been a pleasure to work with him. Made the process smooth with getting us the vans and taking our trades More

by aps11plumbing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos
Jun 14, 2021 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 11, 2021

Excellent all around. Things were very organized and efficient, friendliness, accuracy. highly recommend to all. A pleasure to deal with this dealership. Very impressive staff and highly efficient More

by bishopkyrillos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadi Salib, Sameh Abdelmessih, joe
Jun 14, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 11, 2021

Oil change and tire rotation service and promised timeline was very helpful. We highly missed having the extra mile service of a signature vehicle wash. More

by DEBBIE34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie, Matt Torres
Jun 14, 2021 -

Mark Christopher Auto Center responded

Debbie, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 11, 2021

Very helpful in choosing my vehicle .. making a deal process went smooth and people at mark Christopher are very patient and polite … Thanks to all More

by PARREGUIN1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey
Jun 14, 2021 -

Mark Christopher Auto Center responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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