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Mark Christopher Auto Center

Ontario, CA

4.6
10,884 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,884 reviews

June 11, 2021

Super great very patient and very nice. The people were very patient with me to help me get a car for myself. Super clean the car great exterior. More

by FAVEM13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Jun 14, 2021 -

Mark Christopher Auto Center responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 11, 2021

Jackie K is a great customer service person. Mark Christopher is the best dealership I’ve ever gone to for service. Parts Dept is also great. More

by slickli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 11, 2021

I had a great experience upgrading my Cadillac XT4 to a XT5. Customer service was excellent. I will be back for all future auto purchases. More

by NAILSON80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Carey
Jun 14, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 10, 2021

I was told 2.5 hrs but it was quicker than that. I was pleasantly surprised and liked getting done so i could be on my way More

by Ptvenusian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie was great. She came over and told me she took care of my concern, Matt Torres
Jun 11, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 10, 2021

I always go to Mark Christopher. Eric is always available either through text or phone call. He was very helpful and the service I requested was done the exact day. The only down size was waiting 5 hours fo More

by GMC user
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 11, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 10, 2021

We are on round three trying to get the mechanical issues relived with our SUV. While they’ve address other found issues, along the way, too many for a vehicle of this age/mileage, the initial issue still pe More

by casinowook
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Avo, Matt Torres
Jun 11, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 10, 2021

I dropped off the car on 6/2 and took a week to get back!! I asked Ray Peters to have the top cover replaced and Nothing and I told him to have them check the Air Conditioning cause it make a noise and More

by gutierr9L@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Peters
Jun 11, 2021 -

Mark Christopher Auto Center responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 09, 2021

Good customer service. Mr. Damon always explains things, gives me estimates and keeps me updated. This is great because I always wait for my car. Very professional. I rate him 5 stars! More

by Nonier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Damon, Cadillac Service
Jun 11, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 09, 2021

Fast Efficient and great with customers. Great communication skills had no problems seeking advice From Mr. Silva and the Whole Service department was very friendly. More

by T. York
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Silva
Jun 11, 2021 -

Mark Christopher Auto Center responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 09, 2021

The service was excellent and I had Joel as my sale representative Joel was the best and should get employee of the month. My monthly payment were within my budget. I would recommend this dealership More

by JWILLI111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Jun 09, 2021 -

Mark Christopher Auto Center responded

Congratulations on your recent purchase! At Mark Christopher Auto Center, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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