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Mark Christopher Auto Center

Ontario, CA

4.5
10,109 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,109 reviews

January 25, 2021

Always fair.Never tried to sell us something we didn't Always fair. Never tried to sell us something we didn't need. Quick and respectful of our time. This is our third lease from dealership. More

by BIGDOG813
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Francis
Jan 27, 2021 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 25, 2021

Great team to work with. They handled all the repairs quickly and the price was very fair. Vehicle was delivered when it was promised us. More

by dukimann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie , Mike Cagey
Jan 27, 2021 -

Mark Christopher Auto Center responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 25, 2021

Service team at this location was amazing right from the beginning service team was easy to work with very and they were very helpful. Will definitely be returning to this location to Serivce our suburban. More

by liljohnzepol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra
Jan 27, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 25, 2021

Good services on all departments, finish on time. They call me when my truck is ready for pick up, all people very nice, Matt Torres very nice person More

by RUBEN.OLIVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 27, 2021 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 24, 2021

Ray and the team are the best! Thank you for making life simple for our family! We will continue to use Mark Christopher and share with others! More

by AJPADILLA23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 24, 2021

Every time we come to you, Juan in service does another great job. Our last visit was Friday 1/22/21 We came in expecting to spend $1700.00 for a diagnostic that someone else give us. Juan and your servic More

by JERRY74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan in service!!!
Jan 27, 2021 -

Mark Christopher Auto Center responded

Thank you so much for the nice review, Jerry! We really appreciate this feedback and I'll be certain to share your compliments with Juan and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 24, 2021

For many years is my favorite dealer And nice For many years is my favorite dealer And nice people. Bueno que les puesto decir simplemente que estoy satisfecho con la ayuda que me brindaron. More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel and osama fakhouri
Jan 27, 2021 -

Mark Christopher Auto Center responded

Angel, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We look forward to working with you again in the future! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 24, 2021

First time purchase. Definitely didn’t get the five star treatment. Response time is slow and communication isn’t smooth. not to mention after 3 weeks, missing console hasn’t arrived. I’ve been patient. Bet More

by Tsai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters
Jan 25, 2021 -

Mark Christopher Auto Center responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 24, 2021

Tony C was the best I have ever dealt with Vince exceeded expectations And R. Torres did an outstanding job with delivery they all need the day off! More

by i8yo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano, Tony Catalano
Jan 27, 2021 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 24, 2021

Angel was super helpful, wry knowledgeable and more importantly very patient. First time customer and very happy with my purchase. Will recommend to family and friends More

by PINEDO.LUPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Jan 27, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write about your experience with us, Lupe! At Mark Christopher Auto Center, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Angel was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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