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Mark Christopher Auto Center

Ontario, CA

4.6
11,330 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,330 reviews

July 24, 2021

Gerald Waters went above and beyond to make sure this deal happened. And there were many obstacles. I would recommend him to anyone. Thank you again Gerald! More

by chocorose99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
Jul 28, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again!  Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 24, 2021

Great customer service. Explain everything in detail. Coffee machine. Nice waiting area. Restrooms nearby waiting room. All areas are clean. Service person very friendly. Positive attitude More

by mariebotello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jul 28, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2021

Great customer service by Salesperson Dion ! Professionalism, and took time to explain different options , on different trucks, would definitely recommend the dealer, to family and friends ,Than More

by TONY.GUTIERREZ06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion
Jul 28, 2021 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 24, 2021

Nobu is such a great service writer! Very knowleadgeable and helpful! I will definitely keep servicing my vehicle at this dealership. Always very honest and friendly. More

by DIONNEL12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 28, 2021 -

Mark Christopher Auto Center responded

We wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. We hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2021

Customer service accommodations bad , Poor ,$ 1700 ac repair and not even a car wash, you are charging premium fee for your service and, you are not delivering, with the wash out COVID excuse .! , n More

by lorangz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 10, 2021 -

Mark Christopher Auto Center responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2021

Nobu is awesome and man of his word. Ozzy is sales was very helpful. We will continue to be a customer. Thank you for everything. More

by P.PARISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
Jul 28, 2021 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again in the future.  Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2021

Excellent service every help full! Emad was great , cesar was the best sells men out there ! Overall service was amazing car is beautiful &love it More

by KAYLEE ZAPATA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Valenzuela
Jul 28, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 24, 2021

Service was pretty prompt even though I didn’t have an appointment. Jackie, in the service department, was especially helpful with my concern. This was a great experience compared to previous appointments More

by MKBAUGHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie in service department, young man would returned my car and keys to me,
Jul 28, 2021 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2021

Very friendly helpful personal. Something lacking in many service centers, dealers as well as regular shops. Although my problem could be fixed they honestly recommended not doing so as to repair costs would More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobo
Jul 28, 2021 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2021

Always professional, they get the job done. Car is running great and is up to date. Thank you Mark Christopher Auto Center Service department… with all the BS going on in the world, your no BS approac More

by Tamaforbes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Jul 28, 2021 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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