Mark Christopher Auto Center

Dropped off was very quick and service was also completed quickly with in a couple of hours. Pick up smooth and car delivered with great care quickly with in a couple of hours. Pick up smooth and car delivered with great care More

Told me what I needed to do to fix the issue I was having Jeff Rizzi and his team are awsome,they took the time to let me look at what the issue might be. Jeff Rizzi and his team are awsome,they took the time to let me look at what the issue might be. More

I was there for 2:30 hours before I got some input about my truck,and that's not until I got up and went to find out for myself,other than that they did a good job on my truck my truck,and that's not until I got up and went to find out for myself,other than that they did a good job on my truck More

I would like to know how you bill your labor. I was billed 400 dollars in labor for a job that took about 1.5 hours to complete. That see a little outrageous to me. I have been having all of my maint billed 400 dollars in labor for a job that took about 1.5 hours to complete. That see a little outrageous to me. I have been having all of my maintenance done through your dealership but this is making it more difficult to continue this pattern. I feel like I may be taken advantage of and may seek another dealer to complete the work in the future. More

The appointment system is misleading. I expect to go in at my time and get my work done. My appointment was at 10:00, which I was not shocked was a long ling of cars. I had to wait for all the cars in fr at my time and get my work done. My appointment was at 10:00, which I was not shocked was a long ling of cars. I had to wait for all the cars in front to get serviced, I assume. If I knew this is the situation, I would go a bit early before you opened and most likely one of the first cars to be serviced. I am very irritated this was done this way. More

My advisor Ray Peters was great. Very polite, professional, and charismatic. Ray eplained the issue and how they fixed it in a way that I was able to understand. professional, and charismatic. Ray eplained the issue and how they fixed it in a way that I was able to understand. More

Nothing but great things to say about the service I always receive at Mark Christopher Cadillac dealer even with COVID going on. Thx again Nobu! always receive at Mark Christopher Cadillac dealer even with COVID going on. Thx again Nobu! More

I am pleased with the service that I receive from this facility. Nobu Domon has been my service advisor since 2012 and he has been most professional throughout our relationship. He is very timely and make facility. Nobu Domon has been my service advisor since 2012 and he has been most professional throughout our relationship. He is very timely and make good sound decisions. More

I AM NOT SATISFIED with my service. I’ve had to come back twice and now I have to return for a third time, NOT SATISFIED! twice and now I have to return for a third time, NOT SATISFIED! More

Great service reps. Courteous and friendly. Went in and had to leave the vehicle for a few hours and were understanding, allowed me to pick up vehicle at my convenience. had to leave the vehicle for a few hours and were understanding, allowed me to pick up vehicle at my convenience. More