Mark Christopher Auto Center

I was disappointed that my service person Jackie did not call or text me to tell me that truck was ready for pick up it was there for almost a week before I had to call in to see if it was ready. I did tex call or text me to tell me that truck was ready for pick up it was there for almost a week before I had to call in to see if it was ready. I did text her for status but never heard back More

This was my first visit and was very pleasant. Everyone was very helpful and on the ball. I had a 7am appointment and was out by 7 50. I give you a 5 star rating excellent service was very helpful and on the ball. I had a 7am appointment and was out by 7 50. I give you a 5 star rating excellent service More

Dropped off was very quick and service was also completed quickly with in a couple of hours. Pick up smooth and car delivered with great care quickly with in a couple of hours. Pick up smooth and car delivered with great care More

Told me what I needed to do to fix the issue I was having Jeff Rizzi and his team are awsome,they took the time to let me look at what the issue might be. Jeff Rizzi and his team are awsome,they took the time to let me look at what the issue might be. More

I would like to know how you bill your labor. I was billed 400 dollars in labor for a job that took about 1.5 hours to complete. That see a little outrageous to me. I have been having all of my maint billed 400 dollars in labor for a job that took about 1.5 hours to complete. That see a little outrageous to me. I have been having all of my maintenance done through your dealership but this is making it more difficult to continue this pattern. I feel like I may be taken advantage of and may seek another dealer to complete the work in the future. More

I was there for 2:30 hours before I got some input about my truck,and that's not until I got up and went to find out for myself,other than that they did a good job on my truck my truck,and that's not until I got up and went to find out for myself,other than that they did a good job on my truck More

The appointment system is misleading. I expect to go in at my time and get my work done. My appointment was at 10:00, which I was not shocked was a long ling of cars. I had to wait for all the cars in fr at my time and get my work done. My appointment was at 10:00, which I was not shocked was a long ling of cars. I had to wait for all the cars in front to get serviced, I assume. If I knew this is the situation, I would go a bit early before you opened and most likely one of the first cars to be serviced. I am very irritated this was done this way. More

My advisor Ray Peters was great. Very polite, professional, and charismatic. Ray eplained the issue and how they fixed it in a way that I was able to understand. professional, and charismatic. Ray eplained the issue and how they fixed it in a way that I was able to understand. More

Nothing but great things to say about the service I always receive at Mark Christopher Cadillac dealer even with COVID going on. Thx again Nobu! always receive at Mark Christopher Cadillac dealer even with COVID going on. Thx again Nobu! More

I AM NOT SATISFIED with my service. I’ve had to come back twice and now I have to return for a third time, NOT SATISFIED! twice and now I have to return for a third time, NOT SATISFIED! More