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Mark Christopher Auto Center

Ontario, CA

4.7
11,768 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,768 reviews

August 18, 2021

This is my 3rd purchase from Mark Christopher Chevorlet. Considering today’s car market, the dealership helped me purchase a car that currently has a markup based on demand. Overall The sales staff were eag More

by jazzedsl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Frank Villalobos, Matt Torres
Aug 19, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Mark Christopher Auto Center. We can’t wait to see you for your next servicing appointment! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 18, 2021

Received a 3 due to the fact we had to return TWICE for an oil leak which we located and that should have been found by the service staff prior to us leaving the first time after vehicle being serviced. T More

by DEBORAH.LITTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Aug 19, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 18, 2021

I have a 2017 GMC that need it service. transmission service and brakes. Service advisor was very helpful. They got all my work done in one day. Would definitely take vehicle back to them again More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 19, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 18, 2021

A new sun shade for the sunroof was installed in my CTS, it was not installed properly and they left black stains all over headliner More

by hmsda00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
Aug 19, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Aug 19, 2021 -

hmsda00 responded

Please contact me at your earliest convenience 951-529-9740

August 18, 2021

Terrible service department dropped vehicle off at 8 am for oil change not done until 5pm was told 1130 and dodged all my calls and when I called the store for 3 hours no reply from any department More

by Chevy man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu was the employee , Frank Villalobos, Matt Torres
Aug 19, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. Here at Mark Christopher Auto Center, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 17, 2021

Service was very professional,the service person was friendly and helpful took care of my problems in a very timely manner was happy with the set More

by Olegariogee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 19, 2021 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 17, 2021

While the service center was extremely busy, Julie was informative and kept me updated throughout the process. All the work was done in a timely manner considering how busy they were. More

by Smartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Aug 19, 2021 -

Mark Christopher Auto Center responded

Hi, and thank you for this great review! We're happy to hear that Julie took care of you! They are a great asset and we appreciate all that they do. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 17, 2021

I feel confident bringing my Cadillac in for service because I know your team of xxxxxxknow these vehicles best. Thanks for all you do. More

by WALTER.C.WEBER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario
Aug 19, 2021 -

Mark Christopher Auto Center responded

Thank you for the positive review, Walter and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 17, 2021

This dealer held my car for more than a year working on repairs. One major part I had to provide myself ( One Clutch Activator Hose). More

by natalieskids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Avo
Aug 17, 2021 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 17, 2021

I had a great experience at Mark Christopher. They are very professional. It was truly a great experience. The service advisor Julie Escobar was always there too answer any questions that I had. More

by jckj44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Aug 19, 2021 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Mark Christopher Auto Center! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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