Back

Mark Christopher Auto Center

Ontario, CA

4.5
10,169 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

By Type

Showing 10,169 reviews

October 31, 2020

When I arrived , the staff was really busy, and even though I had an appointment, they acted like I was an inconvenience at the time More

by carloslopez.gold06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Nov 02, 2020 -

Mark Christopher Auto Center responded

Thank you for your feedback, Carlos. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 31, 2020

Jeff Rizzi was good, no he was really great, He treated me really nice, He was very understanding, very polite and helpful. He gave excellent service! More

by MANUELMNZ53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Nov 02, 2020 -

Mark Christopher Auto Center responded

Manuel, we are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 31, 2020

Yesterday I brought my 2008 Chevy pickupTo m-k for an Yesterday I brought my 2008 Chevy pickup To m-k for an oil change. I came in at 0930 and I did not leave until 1215, nearly 3 hours later. They do More

by KA6D.ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Nov 02, 2020 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a business. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 31, 2020

Going to Mark Christopher for my vehicle was the best decision I have ever made. I had been looking for my Sentra for over a month. Gerald Waters was very considerate of my time and needs. He went above More

by Maryanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
Nov 02, 2020 -

Mark Christopher Auto Center responded

Maryanna, thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 30, 2020

Spent nearly 2.5 hrs waiting for the repair, to find out several days later the repair was not done. Part was ordered. Was uninformed More

by suziesworld52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Nov 02, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 30, 2020

My visit this time was good.The work was done right and the truck was delivered as promised.The only complaint was the price for the service.Somewhat kidding More

by J.TOMCZYSZYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember right now but the service rep she was a pleasure to work with.
Nov 02, 2020 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Mark Christopher Auto Center! If there is anything else we can do for you, please feel free to give us a call. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 30, 2020

Nobody. He explained everything in detail ahead of time and followed through as promised.was great as always. Tbe service was timely and very customer friendly. More

by irma.redman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu.
Nov 02, 2020 -

Mark Christopher Auto Center responded

Irma, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 30, 2020

Dont like that Ray did not take care of my service! Someone else did and didn’t give me the service that you say you have! More

by EJAMRR2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ray (not impressed with his service)
Nov 02, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 29, 2020

The only dealer that knows what my car wants is mark Christopher servive though the care and service of Nabu. He's a great asset to your team dont lose him More

by TEE-NEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nabu
Oct 29, 2020 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 28, 2020

Tony was great to work with and great communication with follow up even late at night. Being in customer service it would have been nice to see upper management acknowledge the purchase and say thank you More

by BOBBYSHOEMAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catalano
Oct 29, 2020 -

Mark Christopher Auto Center responded

Hello Bobby, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Tony was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

...
707
...