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Mark Christopher Auto Center

Ontario, CA

4.5
10,060 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,060 reviews

June 25, 2020

I bought another car at this dealer. First we bought our Silverado 6 years ago and it was a good deal. Now we bought a 2020 equinox and our salesman Cesar Valenzuela was awesome . He had a good customer ser More

by ccharm.67
Recommend Dealer
Yes
Employees Worked With
Cesar Valenzuela
Jun 25, 2020 -

Mark Christopher Auto Center responded

We loved reading this review! Happy customers are our aim, and it appears Cesar really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions, we’re always available to help. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2020

Finance department is terrible they made me wait over 1 hour. I was told the GM would call me but never did. Promises were not kept. More

by dwj0
Recommend Dealer
No
Employees Worked With
Mario Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2020

I’m not Satisfied with my last visit I will probably not go back I will probably go to MK Chevrolet and take my business there. More

by Del
Recommend Dealer
No
Employees Worked With
Juan
Jun 25, 2020 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Excellent customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

They don’t keep their promises... they play games with you and when you ask to speak with the manager he doesn’t want to speak with you. Uses the salesman as a middleman. At the end the truck didn’t even More

by EDMART1738
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gil Gonzalez
Jun 25, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2020

Great friendly and fast service! I wouldn’t take my car anywhere else! Nobu went above and beyond to insure a fast return on my car!!! More

by Jlover0717
Recommend Dealer
Yes
Employees Worked With
Nobu
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Nobu went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Disgusted!!!! Not one service member inside the small confined area had on a mask covering their face as required by California’s Governor. Does anyone in that office give a xxxx? Really More

by Bamnrev
Recommend Dealer
No
Employees Worked With
All services reps
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Ray helped me with making the appointment and greated me at check in. I car had a recall fix completed quickly. I didnt even need to plan for coming back to pick up my car. More

by LJLESTINA
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Ray was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

AWESOME SERVICE GREAT PEOPLE TO WORK WITH. THEY ARE VERY HELPFUL AND WILL BEND OVER BACKWARDS TO MAKE SURE YOUR EXPERIENCE WITH THEM IS A PLEASURE FILLED RIDE WITH UN More

by LANTEAUTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN RELPH IN PARTS DEPT
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Not impressed, my car is under warranty and part of that warranty is a loner car when your in in the shop. Normally they say I won’t have a car ready for 2 weeks, that’s Unacceptable. This time they said w More

by sabbott43
Recommend Dealer
No
Employees Worked With
Service
Jun 25, 2020 -

Mark Christopher Auto Center responded

On behalf of our dealership, we appreciate you bringing these issues regarding your recent visit to our attention. We strive to ensure an excellent experience and would appreciate the opportunity to hear more about what happened. Please contact us directly at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Was kept informed. The staff was polite. Went in for air conditioner not working. Left with a functioning AC. Overall pleased. Will return at another time, when needed. Thank you. Julie w More

by darnitr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar.
Jun 25, 2020 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give us such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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