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Mark Christopher Auto Center

Ontario, CA

4.6
10,202 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,202 reviews

May 23, 2020

Everyone was very helpful and inviting with smiles and great attitudes!!!! Thanks for the truck, I love it!!! Special thanks to Lloyd Beardsley for special pricing 😘💯👍🏼😃 More

by bashman3232
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyd Beardsley , Mike Cagey
May 26, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 23, 2020

The staff is always professional and the service is usually fast and efficient and they keep me informed on the diagnostics when I take my car in for service. More

by mike
Recommend Dealer
Yes
Employees Worked With
Nobu D.
May 26, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 22, 2020

Great service quick service Very prompt let me know Great service quick service Very prompt let me know that some of the sevice didnt need to be done yet I said i would wait for the car for tire ro More

by lisaamoreno
Recommend Dealer
Yes
Employees Worked With
Nobu
May 22, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 22, 2020

Great service, excellent service writers. Nabu is a great Cadillac service writer. Would recommend this dealership for your service needs. For some reason it's a 25 word minimum. More

by Dfhurwitz
Recommend Dealer
Yes
Employees Worked With
Nabu
May 26, 2020 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 22, 2020

Love this dealership they always take good care of me and my family, I will always recommend family and friends, Ray and Jeff the manager are always there to answer my questions, thank you guys. More

by Tony Sanchez
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray in service , Mike Cagey, Rodney Reid, Matt Torres
May 26, 2020 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 21, 2020

Had to have my work truck towed in because it would not go in to drive, the next day my truck was finished and i was able to go back to work. I used to be a Service dispatcher at a gm store in Pasadena and More

by Dave Castillo
Recommend Dealer
Yes
Employees Worked With
Sandra in service
May 22, 2020 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 21, 2020

Avo very courteous service consultant and told me would be two hours right on time.Will be back with my other two Chevy's thanks More

by Michael.floyd92
Recommend Dealer
Yes
Employees Worked With
Avo
May 22, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 21, 2020

I was there 7 hours dealing with Kyle Carey, he's very pushy and refused to let me leave and kept telling me 10 more minutes. I told my finance person and he suggested that I do this review. There's not More

by RAMAGE6
Recommend Dealer
No
Employees Worked With
Kyle Carey
May 29, 2020 -

Mark Christopher Auto Center responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 21, 2020

Great job. Took my Cruz in for an oil change. Great prices and service. Shout out to Juan and Ernesto for a job well done. More

by rosaocho3@aol.com
Recommend Dealer
Yes
Employees Worked With
Advisor Juan Fletes, Tech Ernesto
May 22, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Juan and Ernesto does for Mark Christopher Auto Center and our customers. Hope to see you again soon! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2020

The work was done fast and I feel my car is running better. I was provided with a loaner car which helped me to be able to get to and from work. They left my car absolutely dirty. Would have liked to h More

by Miera
Recommend Dealer
No
Employees Worked With
Dario
May 26, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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