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Mark Christopher Auto Center

Ontario, CA

4.5
10,147 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,147 reviews

May 07, 2020

Everyone was most pleasant Our salesmen, Tommy made sure we were as comfortable as possible during our visit. Everything was explained in laymen terminology so we fully understood our contract Great job More

by brownladyb
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie
May 11, 2020 -

Mark Christopher Auto Center responded

Thanks for the great review! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2020

These people really care about their customers and go out of their way to render the best service possible. They are professional and courteous at all times. More

by Judiththompson
Recommend Dealer
Yes
Employees Worked With
Juan in Service (don't know his last nsme)
May 11, 2020 -

Mark Christopher Auto Center responded

Thank you so much, Judith! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2020

Jackie in Service is an uneducated liar! Same with Jeff one of the service managers told me that I had to run 91 octane in my vehicle then Rodney told me that that is not true I will never go there again w More

by jssnyder22
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid
May 08, 2020 -

Mark Christopher Auto Center responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Mark Christopher Auto Center. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2020

Friendly, helpful, professional staff. Labor rates are rather high and this dealership unfortunately does not apply diagnostic fees towards labor charges when having parts replaced. More

by Chevy Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan F.
May 11, 2020 -

Mark Christopher Auto Center responded

Thanks for your feedback - we appreciate your business. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2020

Excellent service writer STEPHANIE helped me. Staff was professional and very nice. I will be back do you have my car serviced at Mark Christopher More

by Tina
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2020

Poor over all service paid for a review on my lift gate change me $77.00 no one told me beforehand plus I did not receive a copy of it. More

by aace0007
Recommend Dealer
No
Employees Worked With
Cassandra Meier
May 08, 2020 -

Mark Christopher Auto Center responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2020

I am very pleased with the service writers and they handle everything that I requested, , Jackie was right there to handle anything the technician ask ( very professional) More

by Nm
Recommend Dealer
Yes
Employees Worked With
Jackie
May 07, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 06, 2020

Joe G is the best! Mike was also very helpful with the pricing of out beautiful GMC Sierra Truck! We love our truck and the price as well! Thank you! More

by randyyq
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Gerald Waters
May 07, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 06, 2020

That was the best and fastest service ever. Everybody That was the best and fastest service ever. Everybody was nice and friendly and by time I got home my car already had an oil change! I got to pick i More

by Nicdub07
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
May 07, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 05, 2020

Very clean and my salesman did everything he could to get me a great price not pushy like other salesman. The finance department was also very friendly worked out numbers to our benefit and yours I will be r More

by samieclem
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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