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Mark Christopher Auto Center

Ontario, CA

4.5
10,066 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,066 reviews

April 21, 2020

I took my truck for one thing and came out with a bad transmission...I have a 2015 GMC with only 78,000 miles...Really a transmission problem.. Wrong diagnostic.. Dealer was not helpful at all... More

by Veronica Mendez
Recommend Dealer
No
Employees Worked With
Ray
May 06, 2020 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide, Veronica. Please contact us when you can so we can address this together. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 21, 2020

Wonderful experience for my husband and I we would highly recommend buying a car from Mark Christopher Cadillac! Tony and Vince were fabulous we will definitely purchase future vehicles from them. More

by SVRDWGN
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano, Tony Catalano
Apr 21, 2020 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 21, 2020

Great service very professional. Social distancing was good and effective. I did not have an appointment and was out in a decent time. I liked the innovative way they are using technology to process the v More

by BEBLESSED2006
Recommend Dealer
Yes
Employees Worked With
Domon
Apr 22, 2020 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 20, 2020

I’m only low scoring because my 2020 Trail boss died at 2500 miles and wouldn’t trade it back for another, staff was ok More

by MRCASTANON
Recommend Dealer
No
Employees Worked With
Gerald Waters
May 06, 2020 -

Mark Christopher Auto Center responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 20, 2020

This dealership and the people there were wonderful and it was extremely clean (someone was disinfecting all the tables). Colleen was the person we were working with and she showed us exactly what we were More

by VSOLEM15
Recommend Dealer
Yes
Employees Worked With
Colleen SanFillippo
Apr 21, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 19, 2020

Estimates on lease or buy of the vehicle I was interested in were 20% off when I arrived at the dealership. Typical baiting scenario. Also, felt the dealership did very little to work with me to get close More

by ICERSKINE30
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catalano
May 06, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 19, 2020

Very good service by Mr waters very good service by Mr lee quick service. Like my new GMC truck five stars thanks again Doug Knapp Knapp hay sales inc. More

by knappdam
Recommend Dealer
Yes
Employees Worked With
Mr Lee five stars, Gerald Waters
Apr 21, 2020 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 18, 2020

Very happy with all the time they took to help us find the right truck we were wanting. Kyle was very patient with us and showed us all about the new truck and all features! Very appreciative. More

by LOSTOS262
Recommend Dealer
Yes
Employees Worked With
Kyle Carey
Apr 21, 2020 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 18, 2020

Excellent service; addressed all of my concerns. In and out in 1.5 hours. Very pleased! Service writer, cashier and person who brought my truck to me were all very polite and professional. More

by SHERRILPRECIOUS
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Apr 21, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 18, 2020

Johnny was recommended to us by Bob Salas in the parts department and we couldn’t be more happy. Johnny was a great help! He did everything he could to make sure we were happy and to make the best deal po More

by CORINAMR2690
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Salas
Apr 21, 2020 -

Mark Christopher Auto Center responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Johnny assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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