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Mark Christopher Auto Center

Ontario, CA

4.5
10,063 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,063 reviews

April 16, 2020

Jim Dailey was very helpful in finding the truck that I wanted. He was always available to answer my call and my questions. He even delivered my truck to my house. More

by mysusieq1
Recommend Dealer
Yes
Employees Worked With
Jin Dailey, Fleet Mgr.
Apr 17, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 16, 2020

Avo took great care of me. My truck was diagnosed and fixed on time. It was a pleasure to work with him and the rest of Mark Christopher's staff. More

by Blake
Recommend Dealer
Yes
Employees Worked With
Avo
Apr 17, 2020 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2020

I had taken my 2016 Chevy Silverado truck for its scheduled maintenance. The service department manager, Ray greeted me. He was polite and cordial. He reviewed my vehicle's history and made some thou More

by mrruvalcaba
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Apr 17, 2020 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 15, 2020

oil change I called around 2 pm and was able to get my car in for same-day service. The staff was great, they let me know they closed at 5 pm. I was able to pick More

by BO.FLOURNOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rodney Reid, Matt Torres
Apr 17, 2020 -

Mark Christopher Auto Center responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 15, 2020

Great customer service. Attention to detail. Manny was great from the beginning, all the way to finishing the purchase. Sam helped in every aspect from finding the vehicle to financing. I am a returning c More

by A.LAREDO
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny
Apr 17, 2020 -

Mark Christopher Auto Center responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Manny and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 15, 2020

Great experience, Ask for Juan Fletes (Advisor), he do a great job keeping me updated with my car status. The service tech Manuel was super professional and find the problems right away. Really disappointed More

by Beckartusa
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Apr 17, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 12, 2020

My truck was repaired the first time and in a timely manner. Everything I expected. The staff I dealt with was friendly and knowledgeable. I will return here for service. More

by MART.2020
Recommend Dealer
Yes
Employees Worked With
Avo
Apr 17, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 12, 2020

Tony & Johnny were very helpful and kind through the whole process of my lease turn in and purchase of a new vehicle. I highly recommend this dealership to all! More

by ScottFerreira
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catalano
Apr 17, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! We're glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 12, 2020

We came to pick up part a few weeks ago. It was not there even though Jackie said it was. She said she would fill up our tank when we came for part a second time. She did not fill up tank. More

by VIVATRASK2
Recommend Dealer
Yes
Employees Worked With
Jackie
Apr 17, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 12, 2020

I want rushed to make a decision and I was able to have a search for the vehicle I wanted. But aside from the outside of the truck due to the rain, the inside of the truck was not cleaned very well, which th More

by BINKERTELL1
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Noble
Apr 17, 2020 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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