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Mark Christopher Auto Center

Ontario, CA

4.6
10,396 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,396 reviews

June 03, 2020

It was a nice environment treated me very well I will go back I was never pressured into anything Dirado is a very nice man and not pushy at allVery knowledgeable More

by KNUPPSHEAVYHAUL7
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
Jun 04, 2020 -

Mark Christopher Auto Center responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 03, 2020

Horrible customer service. I was told to bring my car in so my husband and I took a day off to come in and the gentleman was trying to charge me $300. I have an extended warranty and I'm being required to p More

by jenpadilla08
Recommend Dealer
No
Employees Worked With
I don't know the name
Jun 11, 2020 -

Mark Christopher Auto Center responded

On behalf of our dealership, we appreciate you bringing these issues regarding your recent visit to our attention. We strive to ensure an excellent experience and would appreciate the opportunity to hear more about what happened. Please contact us directly at your convenience. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 03, 2020

Definitely wouldn’t suggest getting Factory repairs done at this Chevy location! Horrible communication! Left my truck without a windshield uncovered for days on end!! I was unaware of the backordere More

by WeRise
Recommend Dealer
No
Employees Worked With
To
Jun 11, 2020 -

Mark Christopher Auto Center responded

Our team has acknowledged this review.

June 03, 2020

Avo the mechanic did an excellent job fixing my car! Very kind and I will definitely come back for a great service again! He explained that he took care of the recall item and did the oil change. More

by randyruth
Recommend Dealer
Yes
Employees Worked With
Avo
Jun 04, 2020 -

Mark Christopher Auto Center responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 02, 2020

Sandra was extra helpful. When out the extra mile to get out car fixed when warranty was being a problem. I’m going work with her from now on. More

by lizybarajas
Recommend Dealer
Yes
Employees Worked With
Sandra in service
Jun 04, 2020 -

Mark Christopher Auto Center responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Sandra and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2020

What a wonderful experience I had. Every part of the car buying process was professionally conducted and the service was definitely second to none. I will definitely recommend Mark Christopher to all of my More

by ICM.H48
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Pena
Jun 03, 2020 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 01, 2020

Everyone was very helpful in helping me with my purchase my salesman Jonathan Click was awesome the financial team was the best I have bought vehicles before and all the sales personnel are great courteous More

by KLALINMAR
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 01, 2020

I WAS ABLE TO GET A DAY SND TIME THE FIT MY SCHEDULE NEBO WAS VERY HELPFUL IN MAKING THAT HAPPEN. HE GAVE ME AN UPDATE ON THE MAINTINANANCE THAT WAS NEEDED AND I WAS ABLE TO GET THEM DONE I WAS THANK More

by brendaharris571
Recommend Dealer
Yes
Employees Worked With
NEBO
Jun 03, 2020 -

Mark Christopher Auto Center responded

Hi and thank you for your kind words. We are very happy to hear that Nebo was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2020

The repair to my vehicle was done to my satisfaction and in a timely manner. My only concern re: this current repair was that my car was not washed. More

by MYBOYBUBBA
Recommend Dealer
Yes
Employees Worked With
Nobuyoshi
Jun 04, 2020 -

Mark Christopher Auto Center responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2020

Great experience and Nick P. was a great salesman! He knew everything about my vehicle and was very helpful. Nick was always attentive and very knowledgeable. More

by THEBARCLEYS
Recommend Dealer
Yes
Employees Worked With
Nick P. , Mike Cagey, Tony Catalano
Jun 04, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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