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Mark Christopher Auto Center

Ontario, CA

4.6
10,205 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,205 reviews

April 03, 2020

I found my vehicle online and Mark Christopher offered the best price for the options I wanted for my 2020 GMC Acadia At4. I looked all over the western states, too. More

by FBINTHESFV
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catalano
Apr 07, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 02, 2020

Great, very friendly with customer needs a priority, even in this uncertain and troubling times very willing to serve the customer and make sure needs were met More

by A6997ZACA
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
Apr 07, 2020 -

Mark Christopher Auto Center responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 02, 2020

Juan in the Service Dept. was awesome and professional ! He took care of my car and it was ready before he said it would! Thank you More

by XSABRINA.ROMERO98
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Apr 07, 2020 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 02, 2020

Great service. My service member was very attentive and took care of all my issues. He even addressed an extra issue and went out of his way to resolve it. More

by SIPEREZ88
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Apr 07, 2020 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 01, 2020

Better experience This time I had excellent customer service. Ray took the time to explain to me what was happening to my car and what I needed. Then he took the time t More

by elizabethlivings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Apr 07, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 01, 2020

This was my first visit and I must say, the service was excellent. Jackie assisted me upon my arrival, explained what services were going to be done on my car and answered my questions. Thank you fo More

by Mramsey0128
Recommend Dealer
Yes
Employees Worked With
Jacqueline Klosky
Apr 07, 2020 -

Mark Christopher Auto Center responded

Mramsey0128, thank you for the awesome feedback! You're right, Jackie is an excellent service adviser and we appreciate all they do for us! We're very happy to hear that he was there to provide you with great service. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 01, 2020

Even in these extraordinary times top notch customer service and attention to detail. Dario Gomez makes sure all recommended service items are addressed. Appoitment easy to male online. More

by hleec21
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Apr 07, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback, hleec21. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 31, 2020

The customer service was great! Juan was very professional and made sure the work on my car was completed in a timely manner. I will recommend Mark Christopher to family and friends. More

by yvnneacsta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Apr 07, 2020 -

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 31, 2020

Poor service from ray peters.not focused forgot I was outside waiting 15 minutes until I knocked on window same on getting my car back. I reminded him after 10 minutes that I was still waiting. Said h More

by JIMSTEELE022
Recommend Dealer
Yes
Employees Worked With
Ray Peters. 1 star
Apr 07, 2020 -

Mark Christopher Auto Center responded

Jim, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 31, 2020

This is my 3rd vehicle I brought at Mark Christopher. Vince and Tony not only worked a great deal but also were so personable and fun to work with! I love my new GMC Yukon!! Thanks again guys! More

by Emmoehle
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano, Tony Catalano
Apr 07, 2020 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or message us if there is anything else we can do to help you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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