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Mark Christopher Auto Center

Ontario, CA

4.6
10,331 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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Today: 9:00 AM - 8:00 PM Closed Now
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,331 reviews

December 29, 2019

Service takes to long Took my car for a booked oil change appointment, was rolled 2hrs then after over 4hrs I had to call and the car was not ready. More

by CESARJCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont know the name, Rodney Reid
Jan 16, 2020 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide, Cesar. Please contact us when you can so we can address this together. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2019

Easy! Best dealership ever! Friendly customer service. Quick processing. Emad Fakhoury and Nick Polytarhos are amazing! Second truck I have purchased from t More

by BGHANCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos Emad Fakhoury
Dec 30, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 29, 2019

They made my buying experience very comfortable High class people work there , very knowledgeable and helpful in the review of a potential auto and the transition thru the buying process and finance More

by CHST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 29, 2019

Tahoe 2018 Tahoe had issues for 3 weeks and 2 other dealers couldn’t help. They were very helpful and fixed the issue. They made sure the issue was fixed before More

by Richfiedler
Recommend Dealer
Yes
Employees Worked With
Ray Peters, Rodney Reid
Dec 30, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2019

Thank you I took my car in for a repair to dash. They gave me a new dash board looks very beautiful. They lent me a rental and fixed the dash on time. Thank you More

by ROSEDEMINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nebo
Dec 30, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2019

Poor customer service I returned 2 times to get an oil change and check a coolant leak. Adviser is rude and doesn’t care. Not greeted as a valued customer and not listeni More

by GMC Acadia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Torres
Jan 16, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

More
December 28, 2019

Quick and easy The service was quick and easy, service team member Eric took a few details from the Tahoe and gave me A servicing schedule. Service was only about More

by RALPH22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 28, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 28, 2019

Very easy This is my 4th car from Mark Christopher wouldn’t consider any other dealer they treat me like family!!! Thanks again for the excellent service you al More

by VINCECAT71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Tony Catalano
Dec 28, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Vince. We are very happy to hear that we could provide you with a fourth car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

More
December 28, 2019

Great experience Jonathan was a great sales men took his time didn’t push or try to over sale me , made sure I was completely satisfied even took 30 min inside the ca More

by ashifflet95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan click
Dec 28, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 28, 2019

Awesome Experience Dealership had Great customer service overall. The staff there definitely knows how to listen to and satisfy a customer. Would go back to purchase ano More

by JCARELLANO10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Gotti
Dec 28, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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