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Mark Christopher Auto Center

Ontario, CA

4.6
10,217 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,217 reviews

December 05, 2019

Excellent Service Great experience from service advisor Avo, to the quality of work done on the car, and the clean, large customer service lounge. Was kept informed on More

by snelson8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Dec 06, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 05, 2019

Sercice is always great I have had my Silverado serviced at Mark Christopher since I bought the truck there 3 1/2 years ago. I have never had an issue with the work performed More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam and Juan in service
Dec 06, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 05, 2019

Check engine light Ray was awesome, got me in quick was super kind and very knowledgeable! Made the frustrating experience of having my check engine light come on in a b More

by Dhall387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Dec 06, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 05, 2019

Unbelievably great service on every aspect of our visit!! We are beyond happy with the stellar service and customer assistance we receive at Mark Christopher Chevrolet!! This is a top notch dealership with st More

by ROSEMERIRUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo Garcia, super porter!!, Rodney Reid
Dec 06, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 05, 2019

EXCELLENT CUSTOMER SERVICE It starts from the moment you enter and my customer service rep was amazing. As a woman I get scared to compete the car maintenance etc, but this rep More

by Lenaemendoza4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 06, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 05, 2019

Oil and tire rotation I have custom rims on my truck with a lock on one lug nut. Concern it might get scratched when I get the tires rotated. Reassured they would use a di More

by firedan8616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Dec 06, 2019 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 05, 2019

Excellent Service They worked with me to get me what I wanted. The team I worked with even came in on their day off to help finalize everything. Best service I've recei More

by CMGROSSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kat
Dec 06, 2019 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 05, 2019

Service visit extraordinaire! My car needed quick but expert attention.... no challenge for Jackie, Robert and Jeff Rizzie! They focused on the problem - addressed it - resolved it More

by rwsbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie and Robert in Service
Dec 06, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 05, 2019

Poor communication Bad experience!!! I was told my car would be done at 1100 am. I dropped it off at my appointment time at 830 am. Just getting an oil change and a r More

by MGONZO1369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I think the females name started with a J.
Dec 16, 2019 -

Mark Christopher Auto Center responded

I'm sorry to hear about the wait. Our customers’ time is valuable to us, and I am disappointed to hear your recent visit wasn't as timely as you would have hoped. Please contact me at your earliest convenience so we can discuss this further. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 05, 2019

Oil change I went in for an oil change, learned it was free . I received 2 free with purchase , so that was a nice surprise. Jackie is the service representative More

by JPMALLQUEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Dec 06, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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