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Mark Christopher Auto Center

Ontario, CA

4.6
10,203 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,203 reviews

November 08, 2019

One of the best experiences I’ve ever had especially with my advisor Sam. Since the moment I walked in the doors to the moment I left after pick up my experience with Chevy dealership was miraculously great my More

by Julian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in service the guy at the far end .
Nov 10, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

Services Good service from employees very specific with details on what is needed and recommend services very knowledgeable and detailed. . Friendly and courte More

by REYNANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

"Above and beyond" I have been going to Mark Christopher"s service department since 2003, and Nobu is my go-to guy. I have put my faith in Nobu all these years, and he More

by jgunn8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario, 5 stars, all the guys in the Cadillac Service dept. get 5 stars!
Nov 10, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

Service on Malibu I had a great experience at the service department friendly helpful service writer was very helpful. He got me in and out. Was very friendly and fix More

by MFERNHOLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aceves
Nov 10, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

great customer service really had a pleasant experience with Julie keeping me posted on the progress of my vehicle repair. although I wish they had some type of coupons to o More

by FBEAS74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

Excellent service!! I informed my check engine light went on my new truck & they took care of it right away. Mike & Jeff thank you! No hassle they got a loaner vehicle & More

by Claudia E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

Good service This dealership in general is a great dealership. The people in service try and help in any way they can. It’s an overall good experience anytime I ha More

by CAYLAOHLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

Was treated like a VIP. The deal went smooth and easy. I appreciate you guys bringing the car to me. Will definitely see you in the future. I felt real comfortable with my purchase. Thank you for everythin More

by VMANUEL23050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 08, 2019

Great as always Great service you shouldn’t request a novel in this areas am done with review hope you don’t need anymore...dealership is great don’t need to waste ad More

by BCTDOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan/service
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

Recall Volt software update was a recall by GM to address battery voltage monitoring. I’m not sure what I will see differently in the cars performance. More

by michael.sierchio4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Nov 10, 2019 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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