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Mark Christopher Auto Center

Ontario, CA

4.6
10,254 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,254 reviews

October 21, 2019

Buy back. We had a positive experience despite the fact that this was a buy back (our previous Silverado was deemed a lemon). On the not so positive side it too More

by PEARLLOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Jensen
Oct 21, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 21, 2019

Great service I always take my vehicles to Mark Christopher’s... I am always satisfied with their work. They have the best most knowledgeable staff! I appreciate al More

by steelerboy55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Oct 22, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 21, 2019

Routine Maintenance Everything was fine, in addition to the routine system check, oil-filter-lube, fluids, tire rotation; a leaking front axle packing and the engine air More

by WARRENDR51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Escobar, Julie
Oct 21, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 21, 2019

Excellent Customer Service The customer service was great! They worked with me on the pricing to get my vehicle fixed and completed the repairs in a timely manner. More

by OMAMEG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Oct 21, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.

October 21, 2019

2019 Tahoe purchase Happy with service provided dealer had great inventory to choose from the sales rep was friendly and very cordial as the finance representative overal More

by SANDRA_JMZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kat and Gerald
Oct 22, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 21, 2019

Exceptional service Our sales representative, Brian Noble was very helpful and knowledgeable for what we were looking for. We will recommend him to our friends family an More

by St3ph3ns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noble
Oct 22, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Oct 22, 2019 -

St3ph3ns responded

Thank you! :-)

October 20, 2019

Service Always great service, fair price. Only take my car here for service. Haven't taken my cars anywhere else in 17 years. Almost all same staff so must More

by TerriV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 20, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 20, 2019

Made my day a little brighter I left my house for work and after about 2 miles I realized that none of the gauges on my dashboard were working. I am an older woman and drive 35-40 More

by barbdeane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 21, 2019 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 20, 2019

Quick! Sam Aceves is my guy, he's GREAT! Always very attentive, informative & always goes the extra mile with extra requests or concerns I have. Gets my Taho More

by IRENE.HARLEY09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Always-Sam Aceves
Oct 21, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 20, 2019

Gracias por su atención. Tienen un excelente servicio al cli Fue una gran experiencia, realmente sorprendido. por la amabilidad. Sinceramente tienen un excelente servicio al cliente. Amables, atentos, trataron d More

by AMYVILCHIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Cordero
Oct 21, 2019 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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