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Mark Christopher Auto Center

Ontario, CA

4.6
10,184 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,184 reviews

September 18, 2019

Battery replaced No bull. Kept things moving and let me know what was going on. Truck was ready before expected. Washed and clean was a nice touch. More

by Szapcic
Recommend Dealer
Yes
Employees Worked With
Julie in Service
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 18, 2019

Ray Peters is customer service rep of the year! I moved out of the area a year ago and have another Chevy dealership within one mile from my home in Moreno Valley but because of the excellent custom More

by RASRAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 18, 2019

Car wash not providing if needed must be another hour longer Need to speed up car wash faster ... if needed car wash Will be another hour wait.??? Too long of the wait so I don’t have the car wash More

by KNOTK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 20, 2019 -

Mark Christopher Auto Center responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 18, 2019

Recall As always the service department at MC top of the line, Sam in the service department kept me up to date as of the status of the work being done on my More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in the service department
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 17, 2019

Good experience Was very nice experience I can said thanks for everything a course I recommend you this dealer the service is excellent and If is a necessary buy More

by Francisco j Orozco Mayorga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 17, 2019

Great experience for first time. My first experience purchasing a car was done with ease and no stress. I was assisted by Anthony Garrido who had a welcoming and respectful attitude. More

by JasonHernandez9511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garrido
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 17, 2019

They did what they could on my car I took my 2012 V in for service because a warning light came on I won my advisor did an excellent job they could not find the problem and neither did More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Aug 05, 2021 -

Jerry responded

I work with Julie Escobar and she did a fantastic job took care of my problem answering all my questions and was very very pleasant to work with I would recommend her and Mark Christian to anyone

September 17, 2019

Purchase of a new Tahoe Great competitive prices and great, professional staff to work with! We came in, agreed on a vehicle, and were out the door in a timely manner! More

by JLC_REFRIGERATION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 17, 2019

Friendly environment without any pressure I located the vehicle I was interested in online and received a quick response regarding specific questions about the vehicle. After confirming the ve More

by Rafael V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 17, 2019

A simple oil change. Everyone was very nice and helpful, however, even with an apointment, I had to wait 2 1/2 hours for a simple oil change. I was told it would be a 1 More

by paulamm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Sep 19, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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