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Mark Christopher Auto Center

Ontario, CA

4.6
10,185 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,185 reviews

September 14, 2019

The last Chevy I’ll purchase Bought a 2015 Chevy a few months after the “3 year warranty” was up brought the car back because the paint was fading very bad. GM corporate got invo More

by JOSHUA.PRAYTOR
Recommend Dealer
No
Employees Worked With
Other Employees : Rodney Reid, Matt Torres
Sep 17, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 14, 2019

I have bought a lot of Cars @ Trucks from M / C They do a good job, get me in and out. I come from Hemet. I like getting the same Service Consultant, All the years I have been coming I have 2 Consu More

by WILLIAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Klosky
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 14, 2019

Amazing Cassandra is amazing she really worked hard to get me in the car I loved. I really like my car. I would recommend her to friends and family More

by S_FAHIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Cassandra Meier
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 14, 2019

Good customer service. Good customer service and respectful with customers plus they always make you feel you are welcome. Nice environment very comfortable waiting room a More

by Eddie Moca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan service department consultant.
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 14, 2019

Excellent service experience and pleasant staff. Very satisfied with the results of my visit for the repairs to my Chevy Cruze. Juan Fletes was very friendly and professional in helping me with the r More

by Hass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes in service.
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 14, 2019

Terrible. My insurance cards and registration cards are stolen from my vehicle’s glow box when i left the car for service. There were no work related to glow bo More

by Ozgur Askeroglu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jacqueline Klosky, Rodney Reid
Sep 17, 2019 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 14, 2019

Very Good I was very satisfied with my visit. Everything was explained in detail. Service was fast & everything was done as promised. I would recommend this dea More

by CAROLINA0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
SAMUEL SCEVES
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 13, 2019

This dealership is nothing BS Poor service and very rude and disrespectful! They lie and treat coustomers like there nothing ! Very deceiving personal and Jeff is a piece of work More

by MRS.Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 13, 2019

Useless Couldn’t help me with a service that need it The service was reprogram the vehicle speed limit. I want to be able to a fully power of the truck. If More

by MCOANTO
Recommend Dealer
No
Employees Worked With
Other Employees : Rodney Reid, Matt Torres
Sep 17, 2019 -

Mark Christopher Auto Center responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 13, 2019

This dealership is incompetent Service dept is misleading and they're crooks will NEVER be back there AGAIN the director of service Jeff only cares about sales numbers not about doi More

by Trublutrojan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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