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Mark Christopher Auto Center

Ontario, CA

4.5
10,178 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,178 reviews

September 10, 2019

Awesome Sam was responsive and really informative. Best service advisor I dealt with in my 10 years of owning cars. I will recommend him to family and friends More

by Alvaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 11, 2019 -

Mark Christopher Auto Center responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 10, 2019

Quick and easy. Asked if the car could be ready in an hour. Adviser asked tech if it was possible. Tech said yes, and I was out in an hour. Very satisfied with servic More

by A-avilez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cant remember names
Sep 11, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 10, 2019

Great experience. Armando was honest and easy to talk to. Helped me find a vehicle that was best suited and safe for my family! Thanks again for the help. More

by Nunezrobert89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 10, 2019

Excellent service My experience with your service staff is always great. It was easy to make an appointment. My service advisor Ray was very pleasant and helpful. More

by Liz S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Sep 10, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 10, 2019

Always professional I know my truck is always being taken care of as if it was his own. Sam has always given me great advice on repairs needed and what to expect next. Ne More

by Danny E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aceves
Sep 11, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 09, 2019

Way Over Priced Went in for an Oil Change, Tire Rotation and an Air bag service light. Part for the Air bag service light was about $25 and charged $290 for labor. La More

by Jcisneros929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Peters
Sep 09, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 09, 2019

Awesome!!! This place was awesome I went in to buy a used Silverado and met Gilbert. He was the best!!! I test drove a 2018 nice truck but then I test drove the More

by GREGTITTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert
Sep 09, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 08, 2019

Relative quick and super friendly service I didnt have an appointment. I just walked in.asking for an oil chance. The attendance replied that it was ok, I just needed to wait an hour approxima More

by GMC terrain owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember the lady's name at the moment.
Sep 09, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 08, 2019

Awesome service! My salesman, Armando Nuno, provides excellent service. He's very responsive and always goes out of his way to get me a great deal. I highly recommend More

by Vero5422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 08, 2019

Scheduled Maintenance Typically I am better informed working with Ray Peters who always does an excellent job communicating with me always letting me know status and appro More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
Sep 09, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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