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Mark Christopher Auto Center

Ontario, CA

4.5
10,130 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,130 reviews

August 22, 2019

Poor customer Servise poor Servise .. Had very little customer service when replacing the engine of Sierra Denali. Had to come back because there was sparks(fire) (flames) coming out of More

by Mashectornieves90646810000000000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos
Aug 27, 2019 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 21, 2019

Great Customer Service First-time buyer here and I was not sure how it would go, but the service helped tremendously with no difficulties. Was nervous how it would go, but w More

by JasonH9511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garrido
Aug 21, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us your positive review, Jason! We are pleased that everything went well for you. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 21, 2019

Great Experience Great dealership with employees that work with your needs, worked the deal from start to finish and in no time I was on the road with my new vehicle! More

by YSALDANA07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Valenzuela
Aug 21, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to review our dealership. It was a pleasure to assist you and please let us know when we can do so again! Warm regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 21, 2019

Great Customer Service Anthony was a great salesman. He helped me with everything I needed. My overall experience with him and the dealership was excellent. I would definite More

by MCKENNAELIZABETH33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
Aug 26, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 20, 2019

Excellent!!! Awsome place to bring your car to get serviced. Love the customer service here they are always so helpful and polite . I recommend the dealer/ service More

by FPEREZ83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 21, 2019 -

Mark Christopher Auto Center responded

Thanks for leaving a review! We truly appreciate your business and if you have any questions or if we can be of further assistance, please do not hesitate to call us. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 20, 2019

Colleen great customer service Repeat customer because of the customer service we received from Colleen the previous year! Told her we would be back when we were ready to purchase a More

by ANNAMHUNT78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nevin Cordero, Colleen SanFillippo
Aug 21, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback! I am very pleased to hear Colleen’s consistent professionalism and great customer service has earned your repeat business. Until next time, have a great day! Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 20, 2019

Awesome She did a very awesome job of selling me his car and telling me all the features and how to use them awesome job I would buy again More

by MVIBE958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
Aug 21, 2019 -

Mark Christopher Auto Center responded

Thank you so much for such an awesome review! If you have any questions or if we can be of further assistance, please do not hesitate to call us. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 20, 2019

Service I was really impressed by the detailed information as well as the attention and good attitude by the service personnel. The cleaning of the car was gr More

by kbasklove4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill g.
Aug 21, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! Glad to hear that you are impressed with the service we offer here at Mark Christopher Auto Center. If there is anything more we can do for you please come back and see us any time! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 20, 2019

Great Customer Service The Service team was great! They took care of my needs and discussed everything about my vehicle. I was kept in the loop the whole way through. More

by b4ns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aceves
Aug 21, 2019 -

Mark Christopher Auto Center responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Please feel free to reach out with any service questions. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 19, 2019

delivery We signed paperwork with salesperson Saturday, not once did they mention we had to see the finance department, we were already approved with our credi More

by MESBCSHERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Carey
Aug 29, 2019 -

Mark Christopher Auto Center responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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