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Mark Christopher Auto Center
Ontario, CA
10,125 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,125 reviews
August 13, 2019
Service took way too long I went in for an oil change and to look at a piece of carpet that was coming up from the floor board and the entire service almost took four hours. Ve I went in for an oil change and to look at a piece of carpet that was coming up from the floor board and the entire service almost took four hours. Very disappointing. More
by JEZZZZ42
Verified CustomerEmployees Worked With
Gerald Waters
August 13, 2019
Exceptional Service! Nick Jensen took the time to find me the exact vehicle I desired. He was professional and beyond helpful. I got a great deal and am ecstatic about my Nick Jensen took the time to find me the exact vehicle I desired. He was professional and beyond helpful. I got a great deal and am ecstatic about my new Traverse! More
by TIFFSUMMERS
Employees Worked With
Nick Jensen
August 13, 2019
Truck Purchase Elias was great help. He really cares about you. I am very happy with everyone at mark christopher. They made it simple and fast to get my new truck. Elias was great help. He really cares about you. I am very happy with everyone at mark christopher. They made it simple and fast to get my new truck. Thanks for everything guys. More
by HURTADOH05
Employees Worked With
Elias Barragan
August 12, 2019
Great customer service They always take care of my vehicle and service needs. They always handle it in a timely manner and even washed my vehicle for me, great customer serv They always take care of my vehicle and service needs. They always handle it in a timely manner and even washed my vehicle for me, great customer service More
by eriksil82
Employees Worked With
Nobu Domon,Dario Gomez
August 12, 2019
Awesome! Quick and simple! The staff I dealt with were helpful. I will recommend this dealership to everyone I know and I will absolutely be back in the future Quick and simple! The staff I dealt with were helpful. I will recommend this dealership to everyone I know and I will absolutely be back in the future. More
by JERRY
August 12, 2019
calm and relaxing experince what a calm and relaxing experience, Johnny Mendoza went above and beyond to help me .he was very knowledgeable, any question i would ask he had no p what a calm and relaxing experience, Johnny Mendoza went above and beyond to help me .he was very knowledgeable, any question i would ask he had no problems answer them.being there at Mark Christopher felt like home, with family and friends. More
by SILVA7985
Employees Worked With
August 12, 2019
Couldn't have asked for better service. Johnny Mendoza generously arranged my appointment and Service Advisor Ray Peters was very personable and effective in overseeing the entire service pr Johnny Mendoza generously arranged my appointment and Service Advisor Ray Peters was very personable and effective in overseeing the entire service process. As soon as I arrived, the service team checked my vehicle in and communicated next steps. Services provided were explained verbally and in precise documentation. I greatly appreciate their professionalism, as well as everyone else's who helped me, during my first service experience. More
by P1013
August 11, 2019
The staff were wonderful The staff at Mark Christopher in the Cadillac section were professional and friend they make you feel like you are their only customer handled with ca The staff at Mark Christopher in the Cadillac section were professional and friend they make you feel like you are their only customer handled with care my matter was handle Professional and quickly. Nabu my personal favorite. Thank you to the staff for a job well done More
by vwbug122000
Employees Worked With
Nobu Domon , Gerald Waters
August 11, 2019
The Service Center Yes, GM, NO!! I have already submitted a review (Dealership Review) of my experience. I am not overly unhappy with Mark Christopher, but I am totally dissatisfied w I have already submitted a review (Dealership Review) of my experience. I am not overly unhappy with Mark Christopher, but I am totally dissatisfied with GM. I will not be purchasing another GM product due to my latest experience with my Silverado truck's transmission totally failing at 88,000 miles. GM was completely unhelpful. More
by rfday1
Employees Worked With
Julie Escobar, Dino Picanzo
August 11, 2019
Needs improvement The service attendant needs more experience in or knowledge responding to questions pertaining to vehicles , questions were asked and was unable to re The service attendant needs more experience in or knowledge responding to questions pertaining to vehicles , questions were asked and was unable to respond instead placed on hold to get a response. and work being done. Etc... More
by marcosvillareal
Employees Worked With
Sandra
