Mark Christopher Auto Center

Checkpoint Status Unknown After 5 years of consistent maintenance service of my Sierra 1500 at this service center, I don't know what the status is of each of the checkpoints After 5 years of consistent maintenance service of my Sierra 1500 at this service center, I don't know what the status is of each of the checkpoints that were inspected. Only thing that I was told was that everything was okay. I did not get any form, as in the past, telling me of the status (good/okay/needs attention) of each component inspected. I always used the form and its results to prepare me for the next service visit to include potential service required and associated costs. Now I have NO clue. More

Chevrolet Traverse Purchase I had a great experience with Greg. This is the second time I have worked with Greg and I would highly recommend him to anyone looking to purchase an I had a great experience with Greg. This is the second time I have worked with Greg and I would highly recommend him to anyone looking to purchase and Chevy. More

Great Service and Easy Buting Experience We came in via Truecar and the ease of purchase was impressive. We came in for a Tahoe and are leaving with a Suburban. Nick was not pushy and we dec We came in via Truecar and the ease of purchase was impressive. We came in for a Tahoe and are leaving with a Suburban. Nick was not pushy and we decided that the Suburban met our needs. Finally after agreeing to the price, Nick came back with a savings of $900. More

Competent Fast & Friendly On the phone and in person, the staff was very helpful and friendly. Each representative provided excellent customer service and were attentive to my On the phone and in person, the staff was very helpful and friendly. Each representative provided excellent customer service and were attentive to my car service needs. More

Great Service I wasn't sure what to expect but from my initial phone conversation to visiting the dealership and purchasing my car, everything went smoothly. I c I wasn't sure what to expect but from my initial phone conversation to visiting the dealership and purchasing my car, everything went smoothly. I couldn't ask for better service! More

Simple service 1- Make apointment. 2-Bring car in. 3-Service writer takes your info. 4-Shuttle driver takes you back to work. 5-Service writer calls and tells yo 1- Make apointment. 2-Bring car in. 3-Service writer takes your info. 4-Shuttle driver takes you back to work. 5-Service writer calls and tells you your car is done. 6. Go to cashier. 7-Pay for the service, (free) say what! 8-They bring you car up. your outa there. thank you More

Great experience from beginning to the end. Katherine Valle was alot of help in finding our new vehicle. she met our needs as was very sweet. i wouild recommend her from beginning to the end. Katherine Valle was alot of help in finding our new vehicle. she met our needs as was very sweet. i wouild recommend her to anyone i know thats ready to purchase a new vehicle. More

Good job, well done. Good services Overall. Customer friendly may be improved at the cashier window: - Before asking the customer to pay or sign the bill, it would be ni Good services Overall. Customer friendly may be improved at the cashier window: - Before asking the customer to pay or sign the bill, it would be nice for the cashier to share with the customer what were being done and price for each item. ( Bussiness can alway be conducted in a friendly and open communication approach) - Car key should be available in the cashier office (at time of payment.) More

Service of my Chevrolet Silverado This will short short and sweet, Mark Christopher, will take very good care of your vehicle, from service, parts, oil changes. All of my experience he This will short short and sweet, Mark Christopher, will take very good care of your vehicle, from service, parts, oil changes. All of my experience here has been top notch, and hands free. More

Made an appointment and salesmen never showed up! This is a longer than normal process I have been talking to a salesman Tyler I have to admit he wasn’t as a intently listen to much of what I had to This is a longer than normal process I have been talking to a salesman Tyler I have to admit he wasn’t as a intently listen to much of what I had to say he could never remember what I was going to by .i was flying from Nebraska to purchase this Cadillac and he knew that I confirmed with him on Thursday flying back that I would be there on at morning . He said ok Friday I get a call from the dealer ship confirming my arrival time I arrive sat morning at 8:39 am and Tyler was not there . Now they didn’t t know what I wanted and Tyler didn’t pass any details along to the next salesman that will be talking to me so it’s a restart from scratch. The Cadillac that I wanted was not on the lot as I could see and they realized it was in there off lot that he had to go and get . 30 minutes goes by and the sub shows up dirty and never been detail or cleaned on-the out side. Now deal making standard dealer ship crap I am an experienced car buyer and treated me like a person that was stupid. I knew the price the discount and had all papers they needed my trade in was washed cleaned and empty of stuff looked great I knew what the trade valve was and I had a check from the credit union so I was per approved by them and I didn’t need to get any money from the dealership bank. But that didn’t stop them for trying to convince me to take there deal. I told them give me my keys back and I’m leaving there are to many dealerships around to put up with this. Any more the tummne changed and all they did was continue to make me made mad . 3 times I demanded my key back and each time they stopped screwing around the fear of losing a deal on a truck that has sat on the lot for over 90 days was more important to them to allow me to leave. This is a 98,000 dollar sale for cash wow I could go in but you get the message they treat people like we are stupid and I understand the 4 square approach that the dealership use to suck people into buying a car . But that not me . I rating of a 2 is me being nice . More