Mark Christopher Auto Center

Great overall experience, would recommend to family! My wife and I visited several dealerships prior to visiting Mark Christopher and were turned off by either high pressure sales or lack of follow throu My wife and I visited several dealerships prior to visiting Mark Christopher and were turned off by either high pressure sales or lack of follow through. I contacted Mr. Gerald Waters via an on line chat to confirm a specific vehicle, Certified GMC Yukon Denali in stock. We arrived at Mark Christopher, late in the evening and as we exited our vehicle Mr. Waters greeted us, in the rain with a handshake and a smile. He immediately brought the Yukon over to us for a test drive. Mr. Waters was very knowledgeable and answered "all" of my wife's questions (ie. Bluetooth connectivity, airbags, lane departure warnings, etc). The negotiations for the trade-in and purchase vehicle was very low stress and professional. At the end of the paperwork, Mr. Waters took the time to assist us in setting up the GMC app on our smartphones. I would recommend anybody to contact Mr. Waters for an honest, low stress and smooth transaction. More

"A pleasure to do businnes with" From start to end all the transaction was handled properly by Joe Gonzalez meeting all my requirements and agreed a great price and payment for my new From start to end all the transaction was handled properly by Joe Gonzalez meeting all my requirements and agreed a great price and payment for my new Truck , really good experience, this is my 3rd purchase / lease with them. More

Internet sales here was the best experienev i ever had 👍 The process of internet sales & buying my second vehicle here was the best experience i have ever had at a dealership & would recommend it to anybody The process of internet sales & buying my second vehicle here was the best experience i have ever had at a dealership & would recommend it to anybody who has costco card or not!!! The whole purchasing process was also an all time record time start to finish...i koved that too. The staff were awesome & service is impressive...you wont regret your choice!! More

Such a great 1st time buying experience I was in the market for a new vehicle. My first time ever buying a new vehicle. I had done a lot of research to try and find the best Chevy dealer out I was in the market for a new vehicle. My first time ever buying a new vehicle. I had done a lot of research to try and find the best Chevy dealer out there. I came across a ton of reviews for Mark Christopher Chevy. Most all of them being 5 stars. So I went on their website to see if they had the vehicle I was searching for. They just so happened to have the exact car I was in search for. 2016 Chevy Camaro 2SS. I went in to take a look at it and as I was pulling in, they had just sold it. But their inventory is so large and vast, they had another one that was identical to the one I was interested in, just a different color. Time for the test drive, Wayne made that test drive such a fun and entertaining time while still going through all of the features of the vehicle. These people at this dealership are seriously incredibly nice people. Every single one of them. Wayne and the sales team worked with us as best as they could to give us the best rate possible and throw in a ton of additives for a lower cost! I can most definitely say that Mark Christopher Chevy made my first car buying experience the best it could've possibly been! More

Chevy Volt Powertrain Fail - Mark Christopher dealer denied I did lease 2013 Chevy Volt from Mark Christopher Auto Center in Ontario CA for 39 month 48,750 Miles. Exactly after 36 months when the Odometer is at I did lease 2013 Chevy Volt from Mark Christopher Auto Center in Ontario CA for 39 month 48,750 Miles. Exactly after 36 months when the Odometer is at 46K miles (Of which only 18K on powertrain) powertrain failed which is out of Bumper to Bumper warranty. Even the Powertrain is under warranty for 5 years/100K miles the dealer denied to cover the repair under warranty. Warranty manual mentions powertrain is warranted for 5 Years/100k, but dealer denied service mentioning Coolant HOSE is broken and caused powertrain fail, Hose is out of warranty so denying service. It's brand new car and serviced by dealer regulary, but dealer/manufacturer still denies service under warranty and given estimates of $1400 for further investigation and repair can go upto $6000. This really sucks on brand new CHEVY VOLT failure. More

Surprised by how honest they were. I went in to buy a used car. But, Sales person Jonathan Clirk showed me a different and better option. He showed me all the benefits available to me. I went in to buy a used car. But, Sales person Jonathan Clirk showed me a different and better option. He showed me all the benefits available to me. With Jonathan's help I did something for the first time ever. I bought my very first new car. I choose a brand new 2017 Chevy Spark 4 Door Hatchback. She is black and beautiful! She is named the "Black-Bressler Pearl" after her color, beauty and her rarety. I am truly blessed to have met Jonathan Click and his staff who helped to make my dream come true! Thank you Mark Christopher Auto Center Chevy Dept. More

Great car buying experience with Jonathan Click Great experience with Jonathan Click. We will refer our family and friends to him for their future car buying needs. He took the time to find the car Great experience with Jonathan Click. We will refer our family and friends to him for their future car buying needs. He took the time to find the car we wanted at a price we can afford More

Had a wonderful experience with the purchase of our new truc WE had been talking about a new truck for sometime and our 1st stop was Mark Christopher. I had purchased a new truck there 10 years ago with a good WE had been talking about a new truck for sometime and our 1st stop was Mark Christopher. I had purchased a new truck there 10 years ago with a good experience at that time. We were greeted by Francisco Lopez and he listened to what we were looking for and he showed the trucks he had. We picked a 2014 Silverado with very few miles and took it home that day. Mark Christopher worked with us to get the price we wanted to pay and payment options to fit our budget. Would highly recommend Mark Christopher Chevrolet to anyone and will certainly stop there 1st for our next purchase. More

Extremely Pleased Michelle worked with us to get exactly what we wanted. She was knowledgeable, professional and accommodating. Great bubbly personality. Excellent asse Michelle worked with us to get exactly what we wanted. She was knowledgeable, professional and accommodating. Great bubbly personality. Excellent asset to the dealership. We recommend her highly. More

Ad bait and switch. Misrepresentations. Do not buy a car from this dealer. Dishonest and classic bait and switch with ads. Reporting to state to investigate. Went on Sunday to lease encor Do not buy a car from this dealer. Dishonest and classic bait and switch with ads. Reporting to state to investigate. Went on Sunday to lease encore in ad. Couldn't agree on trade in value. No problem. I sold vehicle on own within 2 days. Called back today and they said ad pricing is over. Said no problem and hung up. They called me back and said the would honor Saturday ad. Asked if they had grey encore at sale price because I was 2 hours away. He checked and said yes. Great I will be there in 2 hours. When 5 minutes away they called back and said all they had were blue and rosewood - coincidentally the colors I said I didn't want. Sales person blamed manager. I voiced concern but then asked about Verano in ad. Car in ad is red. Sales guy took me out with my son and pointed to cars I could pick from: red, blue, white etc... Awesome, I'll take white. He goes in to get keys and comes back out and says not available for lease special. Ok I'll take red- the color in ad and he previously said that was part of ad. Goes in and and comes back out and says not available. $100 over MSRP allowed. Ironically it is not possible to get a red car at that MSRP. Manager confirmed it. Why is there a red car in ad? I'm educated enough to make a wise decision to leave and not be taken advantage of. It only cost me 5 hours of my time. The part that concerns me is how many people have fallen for this and drove off with a more more expensive car. The manager and sales rep knew they were unethical on this deal when questioned. Please do not buy a car from them. There are more ethical dealers out there. More