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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,219 Reviews

6,219 Reviews of Mark Christopher Auto Center - Service Center

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January 29, 2023

Service department is awesome Brought my truck in for oil change the service was very prompt. More

by rblakeney1419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 31, 2023 -

Mark Christopher Auto Center responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2023

Service is nice but mechanic xxxxed up my lug nuts…plural more than one ..16 out of 24 lugxxxxed. Most likely xxxxed up the thread as well Will take off later and examine. More

by lunacorie2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 31, 2023 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

January 28, 2023

Nobu at the Cadillac service department is always wonderful to deal with. He makes it easy to drop off your car, and as always very hospitable. More

by MCDL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
Jan 31, 2023 -

Mark Christopher Auto Center responded

Thank you for this great review! I really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2023

Great team, did try their service in the past, and they are professional, this is my fourth truck from this dealership More

by MSAYEGH53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 31, 2023 -

Mark Christopher Auto Center responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 28, 2023

Tony was awesome! Great service! I will always call him when I need to moving forward. More

by Dunne2202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 31, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2023

Completed work ahead of estimated time. Bravo! Tires rotated but inflated pressure was too high. Curteous staff. There were no donuts?? You really should wash the car out of appreciation an More

by MARKBETS2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 31, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2023

Great service and customer friendly staff definitely recommend and will come back and get my services here More

by eddiehindu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 31, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2023

Mark Christopher Chevy solved my vehicle’s electrical issue! The service department made me feel at ease with updates on my truck and actually called me back when the parts arrived! Unlike other dealersh More

by a_cool_one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 31, 2023 -

Mark Christopher Auto Center responded

I appreciate your kind words about our service team. Thank you for choosing Mark Christopher Auto Center for your vehicle needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2023

Armando was great 3 cars from him will recommend him to everyone! Helped me return my lease and got a new Buick! More

by Miguel.farer56
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
Jan 30, 2023 -

Mark Christopher Auto Center responded

Miguel, I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 27, 2023

Everything on my service went smoothly and I was communicated with every step of the way. More

by LESOLIZ.21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 31, 2023 -

Mark Christopher Auto Center responded

I am pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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