Mark Christopher Auto Center - Service Center

Everyone at the service center was absolutely amazing. Nobu treated me like a member of the family. Nobu treated me like a member of the family. More

Very disappointed with your service center. No communication between customer and service consultant. This area has to improve No communication between customer and service consultant. This area has to improve More

Tony our point of service guy was absolutely professional & easy going. Very thorough on what the car needed . He is out go to from this point on. 5 *s fir Tony he’s sn asset to MRk Christopher Cadillac & easy going. Very thorough on what the car needed . He is out go to from this point on. 5 *s fir Tony he’s sn asset to MRk Christopher Cadillac More

Drove up and was waited on right away. My vehicle was ready before time promised. My vehicle was ready before time promised. More

Ray Khoury and Avo were great. They resolved my car issue right away. This is how.customer service should be. What an excellent way to help the customer feel like he did a great ch They resolved my car issue right away. This is how.customer service should be. What an excellent way to help the customer feel like he did a great choice buying vehicles from here. Thank you guys. It was greatly appreciated More

Great service and communication. My vehicle was completed very quickly and before time estimate. Thx My vehicle was completed very quickly and before time estimate. Thx More

Was not told of the ongoing issue with the trailer brake system. Believe that disclosure laws were broken. No help at all from service. Claims they know nothing about it and GM claims they told all dealers system. Believe that disclosure laws were broken. No help at all from service. Claims they know nothing about it and GM claims they told all dealers been going on for almost 2 yrs More

Thank you Señor Peña for your great customer service. And thank for staying communication on updates And thank for staying communication on updates More

Need a better reservation system. I came in for a diagnosis, was told if I came in on Monday they would be expecting me and take care of it right away. When I came in early Monday (M I came in for a diagnosis, was told if I came in on Monday they would be expecting me and take care of it right away. When I came in early Monday (MLKDay) I was told the rep that I made the appointment with called off and I was #24 in line. Once I finally got a diagnosis no parts in stock. That’s why I got the pre diagnose. Was not ready till Friday. The rental car cost $200 How about the system that calls you back when it is your turn. Call me to bring it in 3-4 hours before the bay will be available. Gotta do something better More

My truck was returned to me missing a lung nut and when I ask about it the advisor Avo Injian and tech Jorge Terrazas never told me anything about it. They told me it was already missing and i asked to see ask about it the advisor Avo Injian and tech Jorge Terrazas never told me anything about it. They told me it was already missing and i asked to see pictures taken of the truck they said the angle it was in you couldn't see the missing lung nut. They gave a spare lung nut but it was never torque to spec. More