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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,230 Reviews
Call Service Center (909) 906-6156

6,230 Reviews of Mark Christopher Auto Center - Service Center

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October 07, 2022

Great service from destiny. Very helpful and friendly. Brandt our salesman was very helpful and friendly too. More

by BBCURRAN56
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos
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Oct 11, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 07, 2022

Jackie is awsome every time! !! I come in for service and i always have a great experience. The intake advisor ( big dude ) is great customer service as well!! More

by tbmichel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Oct 10, 2022 -

Mark Christopher Auto Center responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Mark Christopher Auto Center. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 07, 2022

It’s all about the people you hire. Nebo in service was excellent! He was great also in keeping me informed. More

by shortmtnmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nebo
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Oct 11, 2022 -

Mark Christopher Auto Center responded

Thank you for your kind words. We are very happy to hear that Nebo was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 06, 2022

Good job overall quick and prom pt help they took care of me in a timely manner thank you would like the shuttle to come back in service. Coupons would be appreciated I don't receive them anymore would like More

by kpkreslake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Oct 10, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 06, 2022

Great Job the wait was less than expected. No complaints. The Service person was excellent More

by reginamatlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Oct 10, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business and hope to work with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 06, 2022

This is the BEST Dealership anywhere ! ! Always on time & can take care off all your service needs 👍 More

by QUALITYTWORKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Matt Torres, Jett Palos, Angel Madrigal, Anthony Garrido
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Oct 10, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 06, 2022

Friendly when they checked in my truck. Called me when it was ready, the service department would take care of the rest More

by reyna.benny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Oct 10, 2022 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 06, 2022

The waiting area is very comfortable and clean and the service department has wonderful service. More

by Lmontes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Oct 10, 2022 -

Mark Christopher Auto Center responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 05, 2022

Why do you make appointments when they do not matter. I had to leave my car overnight just to get diagnosed, That type of inconvenience should be made clear at time of appointmemt assignment. More

by MUNOZGOMEZ5
Recommend Dealer
No
Employees Worked With
I dont know who helped me
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Oct 07, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Mark Christopher Auto Center does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 05, 2022

The service department at Mark Christopher is hands-down, the best service department that I have ever taken my vehicle to.Jeff Rizzi is a wonderful leader, and truly has the most amazing employees. His prof More

by foleyforever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Oct 07, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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