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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,265 Reviews

6,265 Reviews of Mark Christopher Auto Center - Service Center

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September 29, 2022

Quick and efficient. Very prompt communication and helpful. Great staff during pickup. Appreciates it. Thank you! More

by juliel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Oct 03, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 29, 2022

I have been with mark christopher for many years and they have never fail thank you More

by THOMASEARLHEATH3536
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 30, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business and look forward to working with you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 28, 2022

Julie my service advisor was very professional and courteous. I’d definitely recommend her to anyone. More

by DomVee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Sep 30, 2022 -

Mark Christopher Auto Center responded

Thank you for your kind words. We are very happy to hear that Julie was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 28, 2022

Quick and easy. Avo as always was great. The service is always a little pricey but good. More

by Jaltier302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 28, 2022 -

Jaltier302 responded

I don't know Jeff or Matt. I dealt with Avo.

September 28, 2022

My visit to the dealership was a pleasureful experience. Will return an always help promote this business.Thank you. More

by SUNDANZ07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos, Matt Torres
Sep 30, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 28, 2022

Service was great. When I came to pick up my car they has it waiting out front. More

by holdenbill93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric silva
Sep 30, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Oct 01, 2022 -

holdenbill93 responded

Thanks

September 28, 2022

It's been repaired twice, and the ambient light is still not repaired The service staff is very good, but I don't understand why one of our atmosphere lights still has problems after being repaired twice More

by ivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
nubu
Sep 30, 2022 -

Mark Christopher Auto Center responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Sep 30, 2022 -

ivan responded

But in fact it is not fixed, the problem of two repetitions has not changed, I don't know why

September 28, 2022

Jackie is our advisor and always gets the job done. She knows that for everyday one of our trucks is in the shop that is money we are losing More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Brooks , Matt Torres
Sep 30, 2022 -

Mark Christopher Auto Center responded

Mike, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 27, 2022

Waited 4 hours for a oil change , not enough staff , I purchased my vehicle from here. I will never return. I plan on leaving a yelp and Google review to help others avoid your business. Unacceptable. Spe More

by Louissolis2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 28, 2022 -

Mark Christopher Auto Center responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 26, 2022

Service beyond expectations. On time, on budget and truck cleaned as if it was new. More

by trockgolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos, Matt Torres
Sep 27, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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