Mark Christopher Auto Center - Service Center
Ontario, CA
6,261 Reviews of Mark Christopher Auto Center - Service Center
Professional, courteous, and efficient. My car us running like a champ. Would recommend my friends and family for sure. My car us running like a champ. Would recommend my friends and family for sure. More
I was promised my car would be done by 6pm and come to find out this department closes at 5pm . No one contacted me on updates about my vehicle, they kept me in the dark and when I called that was when I find out this department closes at 5pm . No one contacted me on updates about my vehicle, they kept me in the dark and when I called that was when I was informed my vehicle would not be done and they were closed . I would be ashamed to have my team reflect me this way . I am truly disgusted that I could not even get in contact with anyone in charge . I left with no car , no rental and no estimated time it would be completed. Some one should have notified me to atleast give me a rental. They closed on purpose and left so that they wouldn’t have to deal with their mistakes. I would be embarrassed to run a department like this . More
Noe is good. Just need to find a better way to drop your car off. Even with an appointment it takes at least 30 minutes to get your car dropped off. Just need to find a better way to drop your car off. Even with an appointment it takes at least 30 minutes to get your car dropped off. More
Arrived at 750 for a 8am appointment for an oil change and i drove off at 1030am. 2.5 hours. I waited in a waiting room with 4 tables, coffee machine looked old and unkept. The tv wasnt turned off by a st and i drove off at 1030am. 2.5 hours. I waited in a waiting room with 4 tables, coffee machine looked old and unkept. The tv wasnt turned off by a staff member until 9am. More
Took my brand new truck in to fix a sensor. They had my truck for 2.5days without it being fixed. They said they had to get the part in and would call me back. It’s been 3 weeks and I haven’t h They had my truck for 2.5days without it being fixed. They said they had to get the part in and would call me back. It’s been 3 weeks and I haven’t heard anything back. Pretty disappointed. More
Great group of people working there Very courteous And professional I am very satisfied customer professional I am very satisfied customer More
Service was incomplete! They were overbooked & need to keep our car 2 to 3 days just to get a new battery. They had no available loaners & we we’re told to come back but in They were overbooked & need to keep our car 2 to 3 days just to get a new battery. They had no available loaners & we we’re told to come back but in our wait for that answer our car was hit by a backhoe. More