Mark Christopher Auto Center - Service Center
Ontario, CA
6,254 Reviews of Mark Christopher Auto Center - Service Center
The service advisor is nice treats you with respect, but I just don't think the Communication between the service adviser and the service technician is adequate. I brought my vehicle in for multiple servic I just don't think the Communication between the service adviser and the service technician is adequate. I brought my vehicle in for multiple services. They kept my vehicle for 3 weeks and only performed some of the services I requested. I repeatedly asked my service advisor if all the work was completed and he assured me it was done and ready for pickup. It takes a lot for me to drop my vehicle off and get a ride home, so to have to do this again because the work I requested was not completed is very disappointing. This dealership is always packed and it seems like they are under staffed for the volume of vehicles they service. I used to bring my vehicle in for oil changes and have to wait hours for it. Now I go to Jiffy Lube and I'm in and out in 25 minutes. More
Avo is my service advisor and he and the rest of your staff have been phenomenal!!! I was worried about bringing my car to a new place but oh my gosh, I’m Soooo happy I did!!! staff have been phenomenal!!! I was worried about bringing my car to a new place but oh my gosh, I’m Soooo happy I did!!! More
Dealership team always any good spirits helpful an on time Find out customer needs in service and kind and very helpful time Find out customer needs in service and kind and very helpful More
Dealership has good working ethics service could be a little faster or needs more people little faster or needs more people More
Jackie was very helpful and professionally handled my shift switch replacement. High marks for her- why isn't she on the list below?. I was disappointed that the shuttle home was discontinued after findi shift switch replacement. High marks for her- why isn't she on the list below?. I was disappointed that the shuttle home was discontinued after finding out that your mechanics would take five hours. After the five hours I was disappointed a second time to find out my car would not be washed! More
Excellent service, professionalism at its best. I would always recommend sales and service, honest experience. Thank you I would always recommend sales and service, honest experience. Thank you More